Legal Content Specialist, Clio
$79.9-94k
Please note salary bands may differ based on location and local currency
Legal practice management software
Open for applications
Legal practice management software
1001+ employees
Open for applications
$79.9-94k
Please note salary bands may differ based on location and local currency
1001+ employees
Company mission
Clio's mission is to build cloud-based and client-centred technology that will transform the legal experience for all.
Role
Who you are
- 1+ year of legal experience and/or training at a paralegal or higher level preferred
- Genuine empathy, strong interpersonal skills and ability to make customers feel appreciated and valued
- Experience in legal practice management software and familiarity with legal workflows and processes
- Proactive and self-motivated mindset, constantly thinking outside the box to employ creative solutions where appropriate
- Ability to work independently and manage multiple priorities in a fast-paced environment while exercising good independent professional judgment, and breaking down complex projects into smaller, more manageable pieces
- A strong understanding of cloud-based legal technologies together with a demonstrated understanding of the legal industry and the drafting needs of legal professionals
What the job involves
- The Clio Draft Legal Content team develops and maintains the high-quality legal content that powers these workflows by staying in close proximity to our customers to understand their drafting needs and jurisdictional requirements
- Our goal is to ensure Clio Draft delivers trusted content that adds value to help our customers draft documents faster and with greater accuracy
- Implementing best practices for developing, organizing, categorizing, and updating a constantly fluctuating digital library containing tens of thousands of court forms, templates, and precedents
- Continuing to expand Clio’s legal content footprint across the United States and other jurisdictions through strategic additions and updates to Clio Draft’s library of legal forms, precedents and templates
- Working closely with cross-functional partners and external vendors to meet team goals
- Applying machine learning and other technologies to streamline our content development pipeline and other operations
- Initiating and maintaining productive and professional communications with Clio customers about their practice needs and drafting preferences to develop meaningful relationships and maintain close proximity to our customers’ drafting needs, use cases and workflows
- Developing and maintaining expert skill-levels with Clio Draft, as well as Clio’s suite of other solutions, tools, and integrations
- Practicing responsible ownership and stewardship of assigned projects, including efficient budgeting of time, proactive expectation setting, documentation of processes, and clear communications
- Advocating internally for our customers by understanding their needs, nuances, and root causes of their problems
- Leveraging metrics to drive priorities and measure progress
- Apply meticulous attention to detail and a strong grasp of drafting workflows to maintain high quality standards across content libraries, ensuring a consistent and seamless customer experience
- Additional duties as required
Our take
Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.
Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.
Clio has raised a large amount of investment capital, most recently in a 2021 Series E round which saw the company attain unicorn status with a valuation exceeding $1 billion. This funding is being used to accelerate its product development, hire additional talent, and for expansion into new markets with a focus on the EMEA region, particularly the UK and Ireland.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Company equity
- $500 contribution when you become a parent and/or guardian
- 4-week minimum vacation
- Work from home when you need to (role-specific)
- Parental leave options for moms and dads
- Customizable extended health benefits (including $2000 per year to spend on counseling)
- Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes
- 401k 🇺🇸
- RRSP-matching 🇨🇦
Leadership
Jack Newton
(CEO)Experience as Director of Product Development for Chenomx Inc. from 2004 to 2009. Advisor for Logikcull.com, dealcloser, and Athennian.
Rian Gauvreau
(Board Member)Experience developing legal technology for Gowling Lafleur Henderson LLP from 2000 to 2008. Graduated the University of British Columbia with an M.B.A. in Strategic Management in 2011.
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