Senior Product Manager, Amazon
Amazon Business US, SSR
The largest online retailer and technology provider
Be an early applicant
The largest online retailer and technology provider
1001+ employees
Be an early applicant
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- An ideal candidate is someone with a high degree of ownership, who likes experimenting and setting high standards, with a roll up your sleeves attitude. Must be able to think creatively, deal with ambiguity, and manage changing priorities
- This person must have a high degree of autonomy with the ability to develop solutions and drive projects forward with minimal guidance
- Candidate will need to develop in-depth understanding of the business and champion the needs of AB US small business customers, in order to deliver sustainable growth (both in revenue and profitability)
- Candidate must be able to think strategically, yet execute methodically to deliver to the highest standards
- Also, candidate is able to quickly earn trust and has a good team orientation with the ability to influence others and gain consensus, in an environment that is more start-up than big company
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience working across functional teams and senior stakeholders
- Experience in delivering products and projects on tight deadlines, with proven ability to manage multiple, competing priorities simultaneously, within companies from Technology, Retail, and/or Fast-Moving Consumer Goods sectors
Desirable
- Master's degree or equivalent
- Experience in influencing senior leadership through data driven insights
- Proficiency with SQL and data analysis
What the job involves
- US small business customers are a key segment to attend, both in terms of their unique purchasing behavior and their impact in revenue
- The Amazon Business (AB) US team is seeking a results-driven, customer-focused, and innovative Sr. Product Manager to drive the development of this customer segment, by identifying opportunities, defining strategies and growth roadmaps within a defined scope of work, to ultimately launch projects, initiatives and/or product features suited to drive more value to our customers and increase their engagement within AB
- Act as a business owner within a scope of work, representing the voice of the AB small business customers in US to driven forward solutions through extended partner teams (tech and non-tech)
- Establish key metrics (KPIs), identify gaps, and improve performance within the scope of influence
- Actively identify and resolve both strategic and tactical issues that may impair the ability to meet strategic, financial, and product roadmap goals
- Capture, document, and communicate business requirements. Translate requirements into features and user stories
- Own project status updates to stakeholders and leadership
- As a Sr PM within AB US, you will start your day catching up with your WW peers, while reviewing your key metrics to prepare for your weekly/periodical business review meeting
- You will engage in follow ups with your partner teams to assess the status of the upcoming initiatives and/or launches, or perhaps you will present them a document to request ideas/resources behind an exciting growth opportunity
- You will be running analysis, like your latest launch's post-mortem or a dive deep of a particular trend
- While at times, you may find yourself writing documents to update the AB Leadership
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
- Amazon Care's virtual services are available in all 50 states, and in-person care is active in Seattle, Washington, D.C., Arlington, Baltimore, Boston, Dallas, Austin, and Los Angeles, with 20+ more markets coming online in 2022 alone
- 20 weeks of paid leave to birthing mothers and six weeks for parents who adopt
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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