Sales Development Representative, Luma Health
$55-60k
+ Equity + commission
Operational AI for healthcare
Job no longer available
Operational AI for healthcare
201-500 employees
Job no longer available
$55-60k
+ Equity + commission
201-500 employees
Company mission
To make it easy for patients to connect to their healthcare provider in a way that’s modern and mobile-first.
Role
Who you are
- Long History of Being Self-Propelled: Biased for action through your life
- Ability to Persevere and Perform: Run crisp discovery, map pains to Luma value, handle objections, and secure next steps
- Long History of Over-Achieving: Long history of leading in performance as an individual or a team
- Drive & resilience: You pursue goals with urgency and bounce back from “no.”
- Clear communication: Strong written/verbal skills and confident phone presence
- Curiosity & empathy: You ask sharp questions and tailor value to each prospect
- Proof of achievement: 1+ year in sales/BDR or standout wins that show you hit big goals outside of sales
- Ownership: Organized, self-managed in a remote setting; quick to learn tools (Salesforce, outreach, LI Navigator)
- Coachability & team play: You seek feedback, act on it, and help teammates win
What the job involves
- Drive Luma Health’s growth by engaging clinics and health systems, creating interest, and booking qualified meetings
- This is a high-performance, mission-driven SDR role with real impact and clear expectations
- Prospect & build pipeline: High-volume, multi-channel outreach to decision makers; book discovery meetings
- Qualify & consult: Run crisp discovery, map pains to Luma value, handle objections, and secure next steps
- Hit the number: Quota is graded on number of performed meetings and pipeline velocity metrics; manage time and funnel to exceed it
- Collaborate: Partner with AEs and Marketing on targeted campaigns; share market intel to refine strategy
- Operate with rigor: Keep Salesforce spotless; document activity, notes, and next steps
- Improve fast: Embrace coaching, iterate your pitch, share what works, and level up weekly
Our take
Missed appointments cost the US healthcare industry over $150B annually, cancellations frequently go un-rescheduled, and distant appointment bookings leave patients dissatisfied and prone to defect from providers. All these are common and significant healthcare issues that Luma Health aims to solve with its streamlined patient-provider, mobile-first, communication platform.
Luma is embedding its product throughout the healthcare sector by way of strategic partnerships and integrations, including Uber Health, Cisco Webex Teams, and Carecloud.
Recently, Luma expanded its platform with the acquisition of Tonic Health, enhancing patient intake, electronic consent, and patient-reported outcome capabilities while deepening Oracle Health EHR integrations. The combined company now serves over 1,000 health systems and 100M patients across the US, UK, Canada, and the Caribbean.
Luma's Operational AI platform orchestrates workflows across access, engagement, intake, and payments - saving over 2M staff hours in 2025 alone. With innovation like conversational agents and intelligent order management, Luma is redefining healthcare operations.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Nov 2021
$130m
SERIES C
Aug 2019
$16m
SERIES B
Total funding: $155.7m
Company HQ
Downtown, San Mateo, CA
Leadership
Adnan Iqbal
(Co-Founder & CEO)Adnan graduated from Stanford with an MS/MBA in General Management, Global Leadership and Innovation. Previously, he was a Consultant at Deloitte, a Manager, Senior Manager, and Market Planning Manager at Genetech, and a Social Entrepreneur Lab Fellow at Hasso Plattner Institute of Design at Stanford.
Tashfeen Ekram, MD
(Co-Founder & CMO)Tashfeen studied Medicine at Michigan. He then founded Healthkibo.com and worked as a Consultant for Keas and Ortotele. He has also worked in Radiology, currently as a Diagnostic Radiologist for Alata Vista Radiology.
Aditya Bansod
(Co-Founder & President)Aditya began his career as a Software Developer at QuakeWireless. He then spent time at Microsoft as a Lead Program Manager and at Adobe Systems as a Principal Product Manager.
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