Senior Director of Product, Quince

• 12 years of experience, with at least 8 years in product management, and 3 years leading a PM team
• At least 3 years of experience building software that directly supports physical-world operations (e.g., logistics, supply chain, manufacturing, retail operations, transportation)
• Proven success in managing end-to-end product development for complex, technical, and operational systems
• Demonstrated success in defining and launching excellent products
• Strong analytical skills in leveraging data to drive product decisions and improve metrics
• Excellent communication and presentation skills, with the ability to articulate complex ideas to both technical and non-technical stakeholders
• Strong organizational skills and the ability to handle multiple priorities in a fast-paced, dynamic environment
• Work onsite 3 days a week in our Palo Alto, CA office

Desirable

• The Director of Product, Logistics will oversee the end-to-end product vision, strategy, and execution of our global logistics and fulfillment operations
• You will be responsible for the development and optimization of the technology systems, ensuring products are delivered to customers efficiently, accurately, and on time
• This leader will define and execute the fulfillment and logistics product roadmap, working cross-functionally to ensure timely, cost-effective, and customer-centric delivery experiences
• Key focus areas include inbound logistics (vendor to warehouse), fulfillment within warehouses, outbound logistics (warehouse to customer), cross-border movements, customs clearance, carrier integrations, as well as order allocation and network design
• Strategy and Vision: Develop and drive the product roadmap for global logistics, developing a strategy to support growth, improve delivery times, reduce costs, increase category assortment, expand geographies, and enhance the customer experience
• Operational Excellence: Build scalable systems for warehouse operations and capacity management, order allocation, carrier management, and delivery experience management to ensure efficient on-time deliveries and great customer experiences
• Cross-functional Collaboration: This is a pivotal role that will closely collaborate with engineering, user experience, operations, and data science teams to design and deliver world-class logistics solutions
• Team Leadership: Lead the logistics product team and help build the Product team at Quince, fostering a culture of innovation

• Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services
• Offers are merit-based, communicated verbally, and followed up in writing