Lead Engineer, Xero

• A proven track record of delivering highly available distributed backend systems and high-throughput services under real-world production constraints, with strong operational practices
• Experience building platforms or products from an early idea into production, then evolving them as adoption and complexity grow
• Deep understanding of system architecture, API design, and relational and non-relational databases, including the trade-offs between different approaches
• Proficiency in a modern backend stack, such as C#, Java, Go or C++, and experience with cloud-native platforms such as AWS
• Strong technical leadership: setting direction, mentoring engineers, fostering an inclusive culture and breaking complex problems into clear, actionable plans that lead to delivery
• A hands-on approach to production code, proofs of concept and technical deep dives, alongside advanced use of AI tools to improve development workflows, with appropriate judgment and validation

Desirable

• For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence
• Payments is one of Xero’s biggest areas of investment and growth. As a Lead Engineer on Payments Platform, you’ll join early-stage initiatives and make foundational architectural decisions for capabilities that power money movement across Xero and enable new product lines globally. Your work can span shared platform capabilities and customer-facing payment products, including global bill payments
• You’ll stay hands-on in production code and proofs of concept while setting the technical direction other engineers and teams build on. It’s an opportunity to shape both the technology and the engineering practices of a growing team, with a direct connection to the problems small businesses face every day
• A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations
• Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record
• High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints
• Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture
• AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities
• Impact
• First 6 months: You understand the payments platform, its consumers and the customer problems it enables teams to solve. You’ve shipped production code and aligned the team on the architecture and roadmap for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. Through mentorship, technical reviews and practical improvements, you’ve helped elevate the team’s engineering capability
• First 12 months: Your architectural decisions are operating in production and helping new payment products launch faster. You’ve helped establish engineering standards and clear ownership for the Vancouver Payments team, and your work is reaching small businesses through faster, safer ways to pay and get paid
• You’ll own the technical direction for your area of the payments platform, from design and proof of concept through production and on-call. You’ll lead architecture, API design and technology decisions for that area, with end-to-end accountability for reliability, security and operational excellence
• You’ll work closely with engineering and cross-functional partners to make trade-offs explicit and turn direction into delivery. Your impact will come from both your own technical contributions and the capability you build in others
• Because both the initiative and the Vancouver team are early in their development, you’ll also help shape engineering practices, quality standards and AI-assisted ways of working that make the team more effective over time
• Who You'll Work With
• Lili Kan, GM/VP, Payments Platform Engineering
• Jing Feng, Head of Engineering, Payments Platform

• TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role
• Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios
• Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity
• Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency
• LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles