Cloud Operations Engineer , HYCU

Salary not provided
AWS
Docker
Kubernetes
Python
Bash
Terraform
Ansible
Prometheus
BigQuery
RDS
Mid and Senior level
Boston

3 days a week in office

HYCU

SaaS-based cloud data backup

Open for applications

HYCU

SaaS-based cloud data backup

201-500 employees

B2BInternal toolsOfficeSaaSCloud Computing

Open for applications

Salary not provided
AWS
Docker
Kubernetes
Python
Bash
Terraform
Ansible
Prometheus
BigQuery
RDS
Mid and Senior level
Boston

3 days a week in office

201-500 employees

B2BInternal toolsOfficeSaaSCloud Computing

Company mission

To provide unparalleled data protection, migration and disaster recovery.

Role

Who you are

  • 3+ years of experience in cloud operations, infrastructure management, or DevOps, with a strong emphasis on AWS
  • Familiarity with SOC2, ISO 27001, FedRAMP or other government cloud security frameworks is highly desirable
  • Cloud Platforms: Strong knowledge of AWS services such as EC2, S3, RDS, Cognito, and Load Balancer; and familiarity with Google Cloud services such as GCE, CloudRun, and BigQuery is a plus
  • Automation Skills: Experience with automation tools such as Terraform, CloudFormation, or Ansible, and familiarity with CI/CD pipelines
  • Scripting: Proficiency in scripting languages (Python, Bash, etc.) for automation and system management
  • Security Mindset: Understanding of cloud security principles, encryption, and compliance requirements
  • Monitoring Tools: Experience with monitoring tools (CloudWatch, Prometheus) for tracking infrastructure performance and resolving issues
  • Problem Solving: Strong troubleshooting skills with the ability to resolve technical issues quickly and efficiently
  • Teamwork: Ability to collaborate effectively with cross-functional teams, and take direction from senior leadership
  • Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience

Desirable

  • Experience working in a SaaS environment or supporting a platform undergoing SOC2, ISO 27001 or FedRAMP certification is a plus
  • Certifications such as AWS Certified SysOps Administrator or Google Cloud Associate Engineer
  • Security+ Certification is a plus, or readiness to obtain
  • Familiarity with containerization technologies like Docker and Kubernetes

What the job involves

  • As a Cloud Operations Engineer, you will be responsible for maintaining and optimizing our cloud environments, with a primary focus on AWS and some involvement in Google Cloud services.
  • You will assist in ensuring the security and reliability of our infrastructure while adhering to industry standard security frameworks such as SOC2, ISO 27001 and FedRAMP. Your role will involve monitoring, automating, and troubleshooting cloud systems to ensure smooth operations of our SaaS platform
  • Cloud Infrastructure Support: Assist in managing and maintaining cloud environments (AWS and Google Cloud), ensuring uptime, performance, and scalability
  • Work with the Senior Cloud Operations Manager to ensure that all operational procedures and infrastructure meet industry and federal government security guidelines and requirements
  • Monitoring & Troubleshooting: Monitor cloud infrastructure, detect issues, and troubleshoot problems to minimize downtime and ensure system stability
  • Automation & Deployment: Implement automation tools and CI/CD pipelines to streamline operations, deployments, and system updates
  • Security & Patching: Support security initiatives such as patching, vulnerability scanning, and remediation in compliance with industry standards
  • Incident Management: Respond to infrastructure incidents, resolve issues quickly, and provide reports on root causes and resolution strategies
  • Backup & Recovery: Ensure backup systems are operational, and disaster recovery plans are in place and regularly tested
  • Documentation: Assist in maintaining comprehensive documentation of system configurations, operational procedures, and compliance-related activities
  • Collaboration: Work closely with the development and security teams to ensure seamless integration between infrastructure and applications

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Insights

Top investors

-5% employee growth in 12 months

Company

Company benefits

  • Medical
  • Dental
  • Vision
  • Life insurance
  • 401k match
  • Generous time off

Funding (2 rounds)

Jun 2022

$53m

SERIES B

Mar 2021

$87.5m

SERIES A

Total funding: $140.5m

Our take

The applications that run your day-to-day operations need simple, flexible, and secure backup that unlocks data mobility and control on a granular level in order to safely control workloads. HYCU's platform provides exactly this service.

The company's solutions are purpose-built for each of the cloud platforms a customer chooses and are designed to be simple, delivering a native experience with full application awareness. HYCU claims to be the only BaaS provider that effectively spans on-prem, cloud, SaaS apps, and native apps. Founded not too long ago in 2018, it has already seen success; it now has over 3000 customers worldwide and over 400 global partners.

HYCU was previously privately funded but changed its strategy during the pandemic; it secured two impressive rounds of funding in 2022 that are being used to expand its data protection products, capabilities and improve brand awareness. With this focus on deep optimisation, HYCU is working smartly to increase its presence in this market.

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Steph

Company Specialist at Welcome to the Jungle