Senior Marketing Operations Specialist, Cloudtalk
Business calling software
Job no longer available
Business calling software
101-200 employees
Job no longer available
101-200 employees
Company mission
To help companies around the world radically expand their contact centers’ capabilities.
Role
Who you are
- We are seeking a data-driven Marketing Operations Specialist to streamline and optimize our marketing processes
- Experience & Expertise: 2-4 years in marketing operations, preferably in a B2B SaaS or tech environment
- Technical Know-How: Proficiency with marketing automation tools (e.g., HubSpot, Marketo, Pardot) and CRM platforms (e.g., Salesforce or HubSpot)
- Analytical Mindset: Ability to interpret complex data, identify trends, and communicate insights effectively
- Optimization Skills: Hands-on experience with A/B testing, data segmentation, and campaign performance improvements
- Project Management: Exceptional organizational skills and the ability to manage multiple projects in a fast-paced environment
What the job involves
- As a key member of the Revenue operations team and in close collaboration with the Marketing team, you will be responsible for implementing systems that enhance operational efficiency, analyzing campaign performance, and supporting revenue growth
- Your insights and technical expertise will drive decisions that improve marketing impact and scalability
- Drive Campaign Success: Manage and optimize our marketing automation platform (HubSpot) to enhance campaign performance and generate a strong inbound pipeline
- Unlock Insights: Analyze marketing data to track KPIs, campaign effectiveness, and customer acquisition funnels, sharing actionable recommendations with the team
- Ensure Data Quality: Maintain data integrity, quality, and segmentation of our inbound and self-serve leads to support targeted marketing strategies
- Collaborate Across Teams: Work closely with Sales, Product, and other teams to align marketing efforts with business goals
- Optimize Lead Strategies: Continuously improve lead generation, scoring, and nurturing programs to boost conversions
- Deliver Engaging Campaigns: Develop and execute email marketing campaigns aimed at nurturing leads and retaining customers, aligning with sales objectives
- Manage Tools & Vendors: Oversee external vendor relationships and ensure smooth functioning of marketing technology platforms
- Document & Experiment: Create detailed documentation for processes, A/B testing frameworks, and performance reporting to drive consistent improvement
Application process
- Initial Chat: Interview with our Talent Acquisition team
- Role Deep Dive: Meet our Revenue Operations Director
- Case Study Interview: Showcase your expertise in a practical task
- Culture Call: Connect with our team to see if we’re the right fit for you
Our take
Solvakian startup CloudTalk was founded in 2018 to provide cloud telephone services to call centers. Its ‘virtual phone suite’ is designed to encompass all the needs of a growing business, and integrates CRMs and support tools, saving customers valuable time.
What makes the company stand out is the fact that it has created its own infrastructure rather than relying on third-party vendors. Its offering has been well-received, and CloudTalk has capitalised on the changing communication needs of businesses in the last few years as it utilises funds to both develop its software's impact on the business communication market and achieve financial growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jan 2024
$23.2m
SERIES B
Feb 2021
$7m
SERIES A
Total funding: $31.7m
Company benefits
- Unlimited Paid Time off
- Work fully remote
- Flexible working hours
- Referral bonus
- Quarterly bonuses depending on the performance of the company
- Multisport benefit card
Company HQ
SoHo, New York, NY
Leadership
Martin Malych
(Co-Founder & CEO)Previously Technology Leader and Managing Partner at Adbee digital, and Digital Head Developer at Elite Solutions/VML Slovakia.
Viktor Vanek
(Co-Founder)Previously a System Administrator at Elite Solutions, and a System specialist at GSM-R Network.
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