Local Operations Specialist, free2move
Amsterdam NL
Mobility logistics service
Open for applications
Mobility logistics service
201-500 employees
Open for applications
201-500 employees
Company mission
Free2Move's mission is to build a neutral platform for new mobility services that encompasses all logistics solutions and providers.
Role
Who you are
- Degree in Engineering, Business, or a related technical field
- Experience in fleet management, mobility, automotive, or a related industry is a real plus
- Strong analytical skills with the ability to interpret KPIs and optimize operations
- Excellent communication and stakeholder management skills
- Self-motivated, independent, and results-driven mindset
- Deep knowledge of Amsterdam and its mobility landscape
- Passion for shared mobility and urban transportation solutions
- Hands-on, problem-solving attitude with a high level of service orientation
- Proficiency in English and Dutch (written and spoken)
- Strong computer skills (MS Office, Apple products familiarity)
- Valid driver’s license
What the job involves
- As a Local operation specialist, you will be responsible for monitoring and optimizing our fleet of shared vehicles, ensuring high service quality, and improving operational efficiency
- Your role will involve working closely with municipalities, service providers, and internal teams to maintain a best-in-class mobility experience for our customers
- Continuously monitor and analyze fleet performance, identifying trends and areas for improvement
- Communicate and collaborate with municipalities and local stakeholders
- Ensure vehicle availability, cleanliness, and overall service quality
- Oversee vehicle securing, de-fleeting, and maintenance coordination
- Work closely with Claims & Repair, Logistics, and Security teams to optimize operations
- Manage relationships with service providers and ensure compliance with quality standards
- Handle incidents such as accidents and damages, including filing police reports
- Implement cost-reduction initiatives and process optimizations to improve team efficiency
- Leverage data analysis to enhance car availability and fleet performance
Our take
Free2Move provides an all-in-one car logistics service, offering services for booking parking spaces, car rental, car sharing, taxis, and electric car recharge locations. The company's services are provided across 170 countries with pricing tiers for both personal and business use and include all necessary regulations such as insurance, maintenance, and customer support.
Whilst it’s undeniable that individual online mobility services exist for each of the services that Free2Move provides, the company has made a smart move by aggregating them all into a universal easy-to-use car logistics service. Whilst the company currently provides access to both gas-powered and electric vehicles, it plans to focus on reducing its carbon footprint by focusing more on electric cars in the future.
Other plans moving forward include an expansion into America, with the introduction of ride-sharing services across five major US cities through a fleet of 3000 cars. Whilst car-sharing hasn't been a major trend in the US, CEO Brigitte Courtehoux, appointed at the end of 2022, is capitalizing on another gap in the US market by leasing its technology to US car dealers for use in their own respective rental and car-sharing services. It's also launched a mobility app in partnership with Share Now, which it merged with in 2022.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2016
$1.2m
SERIES A
Jul 2015
$1.1m
ANGEL
Total funding: $3.2m
Company benefits
- Annual Bonus Target
- Health Insurance
- Retirement Plan
- Paid time off
- An environment that promotes career development
- Equal Opportunity employer committed to diversity and inclusivity in the workplace
Leadership
Brigitte Courtehoux
(CEO)23 years of experience working with Groupe PSA including 8 years as CEO. Took over the position of CEO at Free2Move in 2021.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 7 more jobs at free2move