Marketing Operations Specialist, Articulate
$68.4-90.6k
+ Bonus
Training & development platform
Be an early applicant
Training & development platform
501-1000 employees
Be an early applicant
$68.4-90.6k
+ Bonus
501-1000 employees
Company mission
To change the way the world learns with products that make it easy to create, distribute, and manage online training that delights learners.
Role
Who you are
- 2-5 years in marketing operations, campaign operations, or a similar role
- B2B SaaS experience required
- Hands-on experience building campaigns in a marketing automation platform (Marketo,HubSpot)
- Exposure to customer engagement platforms (Braze, Pendo), with the ability to support builds, QA, and integrations
- Analytical skills to extract meaning and recommend actions
- Strong attention to detail and commitment to accuracy
- Outstanding communication skills
- Ability and desire to learn quickly and troubleshoot problems
- Four-year college degree or equivalent experience
What the job involves
- Articulate is looking for a Marketing Operations Specialist to support the execution of marketing campaigns across our GTM systems and tools
- This role sits within the GTM Effectiveness organization and focuses on building, testing, and maintaining campaigns using established templates and operational standards
- You’ll work closely with the Marketing Operations lead and Campaign Operations Manager to ensure campaigns are executed accurately, data flows cleanly across systems, and programs are ready to scale
- This is a hands-on role for someone who enjoys building in marketing platforms, digging into details, and making sure things work exactly as intended
- The ideal candidate is technically curious, detail-oriented, and comfortable operating within complex systems
- You’re confident executing within defined frameworks and thoughtful enough to spot small opportunities to improve how programs are built and run
- Support the development, testing, and enablement of ongoing and new marketing campaigns and workflows to streamline marketing operations
- Build, execute, and QA marketing campaigns within the marketing automation platform using established templates and standards
- Support various campaign types, including webinars, gated content, events, and nurtures
- Execute campaign-related operational tasks such as list uploads, segmentation, data validation, and campaign activation
- Oversee tasks related to lead flow, such as building and maintaining automation, workflows, and routing rules
- Build and maintain lightweight automations (e.g., Zapier flows) to support campaign intake, execution, or ad-hoc processes
- Assist with execution and validation within the customer engagement platform (CEP), including basic builds, QA, and data flow checks
- Collaborate with the GTM Ops team to ensure campaigns strictly adhere to the operational standards and are ready for launch
- Perform thorough QA prior to launch to validate logic, data, timing, and integrations
- Monitor campaigns post-launch and assist with troubleshooting as needed
- Build and maintain routine reports for cross-functional stakeholders as needed
- Identify opportunities to improve templates, workflows, and operational processes; suggest and help implement incremental enhancements
- Maintain clear documentation for campaign builds, processes, and recurring workflows
Our take
Articulate is a SaaS based training platform for SMBs and Enterprises, aiming to empower anyone – not just learning professionals – to deliver training to a business.
The business was founded in 2002 as a plug-in for Microsoft PowerPoint, and was entirely bootstrapped until a 2021 funding round of $1.5 billion. Since its launch, it has grown significantly - now serving over 100,000 organizations and upwards of 100 million learners customers across the globe, including every single one of the Fortune 100.
The company has invested in aggressive expansion, and is already the most dominant player by far in course-authoring apps. This is in part due to capitalizing on the significant opportunity in targeting businesses that are looking to move from in-person to online-based learning.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (1 round)
Jul 2021
$1.5bn
SERIES A
Total funding: $1.5bn
Company benefits
- Student debt repayment - Get up to $2,400 annually ($200/month) in student loan repayments
- Flexible PTO
- Fully remote (we'll help set up your home office with awesome equipment and technology)
- We offer $100 a month toward well-being
- We offer Fortune 500-level medical, dental, and vision coverage for our employees and their dependents
- We offer a baby bonding benefit of up to 17 weeks paid leave to primary and non-primary caregivers
- We offer all employees up to $3,000 tax-free annually for child care assistance
- Tuition reimbursement - Continue your education in any subject you want. We provide up to $5,250/year for classes at a code school or accredited college
- Transgender benefit - We offer medical coverage for gender-affirming surgery and supplemental procedures, along with paid leave for recovery
- We match up to $500 of employee donations each calendar year to nonprofit organizations
- We offer $4,000 annually to travel to seek legal abortion services
- Contribute to your choice of Fidelity 401k plans. Articulate will also contribute 3% of your salary to your 401k whether you decide to contribute or not
- Give your loved ones peace of mind. We provide life, AD&D, short-term disability, and long-term disability benefits to all employees
- We cover 100% of eleven therapy sessions and eleven therapeutic coaching sessions per year with a licensed therapist through the Modern Health platform for each employee and their dependents
- Health savings account (HSA) - We contribute $1000 for family and $500 for individuals annually to help cover co-pays and other medical expenses
- Get coaching in social, physical, financial, and mental well-being. We offer unlimited life-coaching sessions with certified coaches through the Wellness Coach platform
- We value our employees and the important milestones in their lives. We celebrate with cupcakes, Slack shoutouts, and virtual parties
- We support the growth and development of our employees through coaching, internal training, and skills training opportunities
- We offer our employees time off to volunteer in meaningful ways within their communities and beyond
- We offer service sabbaticals to support our employees in doing the work to advance human rights, civil rights, and environmental health
- Cash for Change - Our employee-guided corporate giving program supports organizations advancing human rights, civil rights, and environmental health
Company HQ
NoMad, New York, NY
Leadership
Adam Schwartz
(Founder, CEO & Executive Chair)Founded Articulate in 2002 with a vision to make it easier for the world to learn. Previously served as General Manager for a division of Knowledge Universe.
Lucy Suros
(Director & Vice Chair of the Board)Served as CEO of the company from 2021 to 2023. Previously acted as Marketing Consultant for The Content Bureau and as PR Director for Switzer Communications.
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