Recruiter, Ada
Contract
CA$80-110k
Chatbot AI customer experience solution
Be an early applicant
Chatbot AI customer experience solution
201-500 employees
Be an early applicant
CA$80-110k
201-500 employees
Company mission
To repair broken brand interactions and restore the customer experience.
Role
Who you are
- If you're excited by a role that is both customer-facing and operations-oriented and see yourself growing your recruitment craft, keep reading!
- 3+ years of experience in recruiting or sourcing with a focus on sales or GTM roles in a tech company
- Self-starter with exceptional communication, organization and time management skills
- Reliable and resilient team player to deliver on your commitments in a fast-paced environment
- You are data-driven. You understand the importance of sharing data and reflecting on it to pivot strategies and educate your hiring partners
- Always curious, where you demonstrate your ability to be a perpetual learner and love to make new discoveries and improve the status quo
- Strong sourcing skills using a variety of tools and platforms. You also understand the value of relationships and have built a strong network of talent
- Working knowledge of Greenhouse or similar Applicant Tracking System (ATS) is an asset
- Deep understanding of sales profiles and proven ability to assess sales talent effectively
What the job involves
- We are searching for a Recruiter with a background in sales hiring to join our People Operations Team. You’ll play a key role in building strong partnerships with our hiring managers and finding top sales and customer experience talent to drive our revenue growth
- This is a 1-year contract role to start, with the opportunity to be converted to a full-time position
- As a Recruiter at Ada, you will source, interview, and manage the full-cycle recruitment process to hire the best people for the right role at the right time
- You will focus specifically on hiring for GTM roles such as Account Executives (AEs), Sales Development Representatives (SDRs), and Professional Services Consultants positions, with the flexibility to support additional functions like G&A as needed
- As an integral team member, you will use your creative sourcing skills, strong communication, and relationship-building expertise to build a strong candidate pipeline and engage with active, passive, and diverse talent from many channels
- Consistently hire high-performing GTM professionals—AEs, SDRs, and Customer Experience roles—through strategic sourcing and funnel management
- Lead intake meetings, identify the key criteria for candidates, and create effective and creative sourcing strategies to target both active and passive talent. Maintain a consistent pipeline of candidates
- Own the process from initial intake to closing a candidate. You are comfortable with each aspect of the recruitment cycle and effectively manage negotiations
- Use creative sourcing techniques to tap and build diverse candidate pipelines and facilitate world-class candidate experiences
- Research and implement new tools and programs to further develop our talent operations and strategies
- Be a trusted adviser to hiring managers on bias, diversity, interviews and operational processes
- Contribute to sales hiring strategy and collaborate closely with Revenue Leadership to ensure alignment with business goals
Application process
- Thank you for your interest in joining us at Ada. Due to the high volume of applications, we will only contact candidates whose qualifications match closely to the requirements of the position
Our take
More and more, customer interactions are moving online. There is an increasing need for automated solutions to handle high demand and ensure positive customers experiences. Ada is the leading technology provider of Automated Brand Interactions. Its bots rely on artificial intelligence to answer customers’ sales and service questions, empowering companies with digital-first, omnichannel experiences at scale.
The company has automated 2.6 billion brand interactions and supports over 320 brands across the globe including Zoom, Facebook, and Square. Its technology includes a no-code platform, which lends to its popularity. The company has been focused on expanding its product suite and generative AI capabilities as it sets out to optimize all customer experiences across the board.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-29% employee growth in 12 months
Company
Company benefits
- Generous stock option plan
- Unlimited vacation
- Wellness account
- Extended health coverage
- Dental/optical/travel insurance
- Life insurance
- Employee and family assistance plan
- Flexible work schedule
- Digital first, fully remote with WFH budget
- In-house social worker
- Paid parental leave for Canadian and U.S. residents
- Development opportunities
Company HQ
Wellington Place, Toronto, ON
Leadership
Mike Murchison
(CEO)Previously co-founded Nucleus, Atlus, WhatsNext Lab and Volley.
David Hariri
(Designer & Developer)Experience as Developer for Teehan+Lax, and co-founder of Volley.
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