Fleet Administration Associate, HIVED

• Strong organisational skills with excellent attention to detail
• Ability to manage multiple administrative tasks efficiently in a fast-paced environment
• Strong communication and problem-solving skills
• Proficiency in using administrative and tracking systems
• Previous experience in fleet administration, logistics, or a related field is advantageous

• As HIVED continues to scale, we are seeking a Fleet Administration Associate to support the smooth operation of our fleet through efficient administrative management
• This role is crucial in handling documentation, processing key fleet-related tasks, and ensuring compliance with company policies
• You will play a vital role in maintaining accurate records and liaising with internal teams to keep our fleet running efficiently
• Handle administrative processes related to fleet operations, including reviewing and resolving Penalty Charge Notices (PCNs) while maintaining accurate documentation
• Manage driver communications via email, addressing inquiries, resolving issues, and ensuring a high standard of support
• Oversee insurance claim documentation, ensuring timely submission and compliance with company procedures
• Coordinate vehicle handovers, ensuring all necessary checks and documentation are completed in accordance with company policies and compliance requirements
• Supervise the debt recovery process by tracking outstanding debts, working closely with Finance, and ensuring full reimbursement from responsible parties
• Maintain and update internal tracking systems to ensure smooth fleet operations and accurate administrative records
• Collaborate with Operations and Finance teams to improve processes, enhance fleet efficiency, and ensure seamless coordination across departments

• Weekly team lunch and regular company socials
• Enhanced maternity/paternity/adoption policy
• Enhanced maternity pay
• Cycle to work scheme
• Hybrid working set-up with in-person time expected at both our Shoreditch office and North Woolwich based depot
• MacBook Air or Windows Laptop (depending on your preference)
• Dynamic working environment with a diverse and driven team
• Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role
• 25 days of holiday allowance plus public holidays
• Wellbeing initiatives, including 3 wellbeing days in addition to holiday allowance
• Subsidised Private Medical Insurance including dental, vision & mental health therapy

Total funding: $18.2m

Parcel delivery currently relies on fossil-fuel powered vans for the most part — and they pollute the air we breathe, emit large amounts of CO₂ and congest our cities. At the same time, customer service is notoriously poor, unethical business practices are rampant, and the technology is outdated. HIVED offers an alternative: 100% emission-free parcel delivery.