Head of Business Operations & Finance, Mux
$215-265k
More information about location
Online video infrastructure
Open for applications
Online video infrastructure
101-200 employees
Open for applications
$215-265k
More information about location
101-200 employees
Company mission
To democratize video by solving the hard problems developers face when building video.
Role
Who you are
- Bachelor’s degree in Finance, Economics, Accounting, or a related field; MBA or CFA is highly preferred
- Minimum of 8-10 years of finance experience, with a proven track record in strategic planning, financial modeling, and analysis
- Demonstrated experience in a high-growth technology company or startup environment
- Deep experience with SaaS business models and enterprise sales
- Experience working with both subscription-based and usage-based revenue models
- Familiarity with AI tools and technologies, and a proven ability to integrate them to improve team processes and workflows
- Strong analytical skills with an ability to translate complex data into actionable insights
- Excellent communication and presentation skills—able to simplify highly complex problems into clear recommendations
- Proven leadership capabilities with experience managing and mentoring teams
- Analytical Rigor: Develop structured approaches to problem solving, underpinned by data and robust operational/financial models
- Operational Mindset: Grounded in reality beyond strategy, with strong instincts for execution
- Entrepreneurial: Motivated to thrive in a fast-paced, hypergrowth environment
- Cross-Functional Influence: Collaborate effectively with diverse stakeholders and lead with influence
- Strong Communication: Simplify highly complex problems and craft clear, actionable recommendations
- Commitment to Mux Values: Embrace our core values – Be Human, Care Obsessively, Turn Customers Into Fans
- Team-First Approach: Demonstrate humility, drive, and empathy while putting the team’s success first
What the job involves
- The Head of Business Operations & Finance will own the financial strategy and analysis that underpins key business decisions at Mux.
- You will develop a rigorous understanding of the drivers behind our operating model, manage business performance, and influence investment decisions
- This role demands a hands-on leader ready to drive high-impact cross-functional projects—from pricing changes to marketing spend initiatives to M&A
- You will own end-to-end financial planning processes, forecasts and financial models
- You will also partner with functional leaders on strategic initiatives to help them achieve their operational goals
- You will lead a team that includes business operations, accounting, and deal desk, and identify opportunities to improve efficiency across the team’s workflows using AI tools and best practices
- This role will report directly to the CFO and preference for candidates near our major offices (San Francisco, New York), but open to remote applicants with occasional travel
- Develop a rigorous understanding of the drivers of our operating model to manage business performance, maintain financial forecasts, and influence investment decisions
- Lead the development and execution of multi-year financial plans, forecasts, and scenario analyses to support strategic initiatives
- Partner with executive leadership, product, and operations teams to integrate financial insights into business strategy and decision-making
- Lead cross-functional high-impact projects to drive organic and inorganic growth, including pricing changes, marketing spend optimization, and M&A
- Provide structure, analytical support, and accountability to functional leaders on strategic decisions and areas of investment
- Own end-to-end financial planning processes, including headcount planning, revenue and budget forecasts
- Oversee the analysis of financial performance, including variance analysis, ROI evaluation, and the identification of cost optimization opportunities
- Develop and implement models for evaluating investment opportunities, M&A activity, and strategic partnerships
- Identify financial risks and work with key stakeholders to mitigate them, ensuring sound financial practices across the organization
- Ensure audit readiness by maintaining robust financial controls, processes, and documentation in compliance with regulatory requirements
- Identify opportunities for process enhancements in financial reporting and analysis to improve efficiency and accuracy
- Implement best practices in financial planning processes and leverage AI tools to streamline workflows and drive agility in responding to market changes
- Build, mentor, and manage a high-performing team that delivers deep analytical insights under tight deadlines
- Own the business operations, accounting, and deal desk functions —ensuring these functions operate efficiently and align with our strategic objectives
Our take
Mux is a performance analytics service for video developers and media publishers that has a goal to improve the quality of experience for online video viewers.
It provides online video publishers with the data needed for tackling common issues in order to build better video experiences, visualized in a powerful analytics dashboard backed by machine learning.
Companies like The New York Times, IGN and PBS, who collectively publish more than 100 videos a day, use Mux to measure baselines and video player performance in real-time.
With video streaming seeing steady growth in recent times, Mux Video’s revenues have been growing at a pace of 8x, making Mux one of the fastest-growing enterprise SaaS companies on the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-37% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2021
$105m
SERIES D
Aug 2020
$37m
SERIES C
Total funding: $174m
Company benefits
- Flexible PTO - We encourage a healthy work-life balance
- Healthcare - Comprehensive medical, dental, vision, life, and disability insurance
- Commuter Benefits - We want to help take the stress out of your commute
- Professional Development Stipend - For your continuous learning and growth
- Catered meals - Plus snacks and (good) coffee
Company HQ
Financial District, San Francisco, CA
Leadership
Steve Heffernan
(Co-founder)A video technology enthusiast with experience in developer product design, creator of other video products including Video.js and Zencoder.
Jon Dahl
(CEO & Co-founder)Co-founder of Zencoder, acquired by Brightcove, where they served as VP of Technology, with experience in software development.
Adam Brown
(CTO & Co-founder)Experienced software developer, serving as a senior software engineer at Brightcove before cofounding Mux in 2016.
Matthew McClure
(Co-Founder)The organizer of the Demuxed conference and the SF video technology meetup. Their background lies in software engineering.
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