Quality Engineering Manager, Cube

• Strong understanding of the quality engineering domain and delivery context, with the ability to partner with quality leads on direction
• Experience leading and managing a QA or test team, including hiring, performance management, and development
• Expert knowledge of end-to-end integration testing across multi-service architectures
• Strong experience with performance and load testing tools, approaches, and analysis (e.g. k6, JMeter, Gatling, or equivalent)
• Deep knowledge of both UI testing (e.g. Playwright, Cypress, Selenium) and API testing (e.g. Postman, REST Assured, or equivalent) approaches
• Experience defining and governing testing tooling and standards across multiple teams
• Ability to set quality metrics, track trends, and use data to drive improvement
• Exceptional communication skills across technical and non-technical stakeholders, skilled at quality status and risk communication
• Experience leading a community of practice or guild model
• Strong coaching and mentoring skills with a track record of developing testers
• Experience driving adoption of AI-powered tools (e.g. GitHub Copilot, Claude, AI-assisted test generation) to accelerate quality engineering practices, including test creation, defect analysis, and performance testing

Desirable

• Set the overall quality direction for the quality engineering group, directly leading a team of end-to-end integration and performance testers
• Own tooling and test standards, lead the cross-cutting testing guild across UI and API testing, and ensure quality is embedded in delivery across all squads
• Champion the adoption of AI-powered tools and practices to accelerate testing, improve defect detection, and drive productivity across the quality engineering function
• Own the quality engineering capability for the group, ensuring teams deliver reliable, performant software through effective testing strategies, tooling, and standards
• This role contributes to the organisation's mission by setting the quality bar across squads, building and leading a dedicated end-to-end integration and performance testing team, and driving a culture of quality ownership through the testing guild
• The QA Manager balances people leadership and strategic quality direction with hands-on involvement in test approach, tooling decisions, and mentoring
• A core expectation of this role is championing AI-assisted quality engineering — driving adoption of AI tools for test generation, defect analysis, and performance testing to maximise team productivity and testing effectiveness
• Set the overall quality strategy and testing standards for the engineering group, ensuring consistency and effectiveness across UI and API testing
• Define and own the end-to-end integration testing approach, ensuring services and front-end applications are validated together in realistic scenarios
• Own the performance and load testing strategy, ensuring systems are validated against non-functional requirements before release
• Define and maintain quality gates, release readiness criteria, and risk-based testing approaches across the group
• Select, standardise, and govern testing tooling across the group, evaluating tools for UI testing, API testing, integration testing, and performance/load testing — including AI-powered testing tools
• Drive adoption of AI-assisted quality engineering practices across teams, leveraging tools such as GitHub Copilot and Claude for test generation, defect analysis, test data creation, and exploratory testing acceleration
• Ensure quality practices are embedded in CI/CD pipelines and delivery workflows
• Track and report on quality metrics across the group, using data to drive improvement and demonstrate quality ROI
• Line-manage the end-to-end integration and performance test team, conducting regular one-to-ones, setting objectives, and providing continuous feedback
• Build and develop the team's capability across integration testing, performance testing, API testing, and UI testing
• Own hiring, onboarding, and performance management for the test team
• Create a high-performing, inclusive, and psychologically safe team environment
• Accountable for team efficiency, sustainable workload, and wellbeing
• Lead the testing guild as a cross-cutting community of practice spanning all squads
• Use the guild to drive consistency in testing approaches, share knowledge, and raise the quality bar across UI and API testing
• Facilitate regular guild sessions covering test strategy, tooling, patterns, and lessons learned
• Ensure the guild connects embedded squad testers with the central integration and performance team, creating a cohesive quality community
• Mentor and coach testers across the group — both within the direct team and embedded squad testers — developing their skills in test design, automation, and quality thinking
• Partner with Lead QA Engineers on developing senior QA talent
• Build a culture of continuous learning and quality craftsmanship within the testing community
• Use code and test reviews as coaching opportunities
• Partner with Software Engineer Leads and Engineering Managers to ensure quality is considered in delivery planning and technical decisions
• Coordinate with Product Management to understand release priorities and ensure appropriate test coverage for high-risk areas
• Work with platform and DevOps teams to maintain and improve test environments, test data management, and CI/CD integration
• Ensure quality risks are visible to stakeholders and inform release decisions