Senior Manager of Revenue Operations, Jiko

• We’re looking for a passionate individual who wants to grow with the company. The ideal candidate thrives on working in a fast-paced environment, looks for efficiency in everything they do, always sets high standards for themselves as well as their teammates, and likes to have fun at work!
• Experience: 5-7+ years of experience in Revenue Operations, Sales Operations, or a related operational role within a fast-growth, venture-backed B2B Financial or SaaS startup
• Technical Proficiency: Hands-on experience managing a modern GTM tech stack (e.g., Salesforce, Apollo, CPQ, Planhat, Intercom) as well as AI and BI tools
• Analytical Skills: Highly analytical with the ability to move from raw data to strategic recommendations
• Process & Governance: Experience designing and enforcing commercial governance frameworks, pipeline standards, QBR frameworks, KPI scorecards, and executive reporting
• Leadership & Communication: Executive communication skills with proven experience partnering with GTM leaders and presenting complex insights to C-suite executives
• Adaptability: An ownership mindset with the ability to think from first principles, iterate quickly, and work comfortably through ambiguity in a fast-paced environment
• Exceptional communication skills and experience engaging sophisticated stakeholders
• Highly diligent, detail-oriented, and process-driven. No data point is too small

Desirable

• We are seeking a highly motivated and strategic Senior Manager, Revenue Operations to help build our operational infrastructure layer and shape the strategy, systems, and processes that power our go-to-market (GTM) organization
• This role acts as the operational foundation, utilizing data and technology to ensure fast, seamless scaling
• In this role, you will have the mandate to build sustainable, scalable systems. If you are a systems thinker with a strong ownership mentality, highly analytical, and ready to solve interesting problems, this role is for you
• Own and evolve the company’s Revenue Operating Model, aligning Sales, Marketing, Customer Success, Product, Finance, and the C-suite around measurable revenue outcomes
• Optimize our GTM tech stack, including our Salesforce instance and integrations with adjacent systems
• Reimagine Rev Ops for the AI era by embedding AI-driven enrichment and intelligent automation into core business processes to increase efficiency, signal quality, and decision velocity
• Shape commercial strategy and execution through scalable GTM planning, forecasting frameworks, operating cadences, and governed performance standards (KPIs, pipeline integrity, and data definitions)
• Build and run deal desk processes, tools, and policies, including our CPQ system, DealHub. Analyze deal performance and pricing trends, providing guidance on non-standard requests to accelerate revenue generation
• Establish a trusted single source of truth across GTM systems. Utilize strong analytical skills to investigate root-cause revenue discrepancies, perform data reconciliations, and build automated tracking solutions