Principal Product Manager, Toast
Enterprise Data Solutions
$149-304k
Salary range dependent on candidate location. + Equity
Point of sale and management system for restaurants
Be an early applicant
Point of sale and management system for restaurants
1001+ employees
Be an early applicant
$149-304k
Salary range dependent on candidate location. + Equity
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- 7+ years in product management, with significant experience in data platforms, developer tools, or infrastructure products
- Experience designing for technical teams as the customer — building tools, frameworks, and paved paths that engineers and analysts adopt willingly
- Track record shipping platform capabilities that enable self-service at scale
- Experience operating in strategic ambiguity — this function is being built, not inherited
- Deep understanding of the modern data stack: warehouses, orchestration, semantic layers, catalogs, data quality frameworks, observability
- Familiarity with data mesh or federated data architecture — strong systems thinker who designs operating models and platform experiences, not just features
- Experience in restaurant tech, fintech, or B2B SaaS preferred
- Familiarity with AI enablement and experience defining platform adoption metrics preferred
What the job involves
- Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy
- Toast is looking for a Principal Product Manager to join our Enterprise Data Solutions (EDS) organization
- EDS is Toast’s central data organization — building the trusted, scalable foundation that enables every domain to operate with data confidently
- You will own the data platform and the self-service experience that domain technical data teams operate within
- Your stakeholder is the engineer, the analyst, the domain data team building and maintaining data products across Toast’s ecosystem
- You own the platform roadmap — what capabilities exist, what gets built next, and how the self-service experience evolves as domains mature
- You design paved paths that make the right way the easy way, drive adoption of platform capabilities, and partner deeply with Data Engineering & Platform as Data Governance to define what the ecosystem needs to become
- As domains grow more independent, your work becomes more critical — the platform is what makes decentralized operation sustainable at scale
- Own the platform product roadmap — catalog, semantic layer, observability, access management, lineage, and self-service tooling — prioritizing by what unlocks domain independence
- Design and evolve the self-service experience: discovery, onboarding, certification workflows, and documentation
- Run discovery with domain technical data teams — understand their needs, pain points, and maturity — and translate into platform requirements
- Design the paved paths, templates, and tooling domain teams follow to build and maintain data products — ensuring governance standards are enforceable through platform capabilities
- Drive platform adoption. Measure whether teams are using what you shipped and iterate until they are
- Partner hand-in-hand with Data Engineering & Platform — they build and operate the platform; you define what it needs to become and why — balancing new capability against reliability and operational excellence
- Ensure domain maturity progression is unblocked by tooling — teams ready to advance have what they need
- Maintain interoperability — data products built by any domain are discoverable, governed, and consumable by others (humans and AI agents)
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes and puts an end to piles of paperwork by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based, customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as a comprehensive solution for restaurants of any size, saving restaurateurs from having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion, and since then, it has added more features to its product suite, including wholesale and catering order tools. Toast has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fort Point Channel Landmark District, Boston, MA
Leadership
Steve Fredette
(Co-Founder & President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(Co-Founder & CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(Co-Founder & CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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