Business Development Manager, Lighthouse
Data Solutions
$65-80k
Hotel revenue management solutions
Job no longer available
Hotel revenue management solutions
1001+ employees
Job no longer available
$65-80k
1001+ employees
Company mission
To reimagine commerce strategy for the travel and hospitality industry.
Role
Who you are
- An ideal candidate has a Bachelor's Degree in Hospitality, Business, Communication, Finance, Economics or another relevant field
- You have 2+ years of proven experience working with DMOs, Tourism Boards, public sector institutions, and/or tourism organizations
- Experience in dealing with public administrative and legal processes (e.g. supplier registrations, legal requirements, sworn translations, customized clauses…) will be highly valued
- You have a focused, “hunter” mentality to find, solicit, and drive new business opportunities through consultative selling
- Proactive, self-starter and able to work with a minimum of supervision
- You have the ability to think and operate strategically, and have great problem-solving skills
- You have excellent interpersonal, verbal and written communication skills in English (other languages will be highly valued), and are capable of demonstrating a high level of diplomacy
- You are comfortable with navigating software, conducting webinars, and answering business questions through data (data analysis, data visualization and presentations)
- You have experience with Salesforce, or other CRM systems and related sales tools
- Strong knowledge of Excel, Powerpoint and BI tools will be valued
- Experience working in a SaaS or DaaS organization will be valued
What the job involves
- We are expanding internationally and are looking for an experienced, full-time Business Development Manager to lead the charge in commercializing our Data Solutions offering across North America, Caribbean and LATAM regions
- This individual will be ideally based out of our office in Denver (Colorado), but we also welcome remote employees for this role
- While Lighthouse has traditionally harnessed its vast datasets to create SaaS products for 65,000 hoteliers worldwide, your mission as a Business Development Manager on the Data Solutions team will be to target our Enterprise customers - these include Destination Marketing Organizations (DMOs) and tourism organizations, Online Travel Agencies (OTAs), investors and consultancy firms, large-scale property managers and major hotel chains
- By collaborating closely with Sales, Engineering, Product, Marketing, and Customer Success teams, you’ll ensure that our vast data capabilities translate into innovative solutions that address real customer challenges and advance our business goals
- This is a high-impact opportunity to shape the future of data-driven decision-making in the tourism and hospitality industry
- Report into the VP Sales and work closely with the other regional BDMs and Account Managers supporting this vertical
- Develop and execute a business development plan to achieve quarterly revenue goals and sales KPIs across your assigned territory
- Be prepared to elevate your profile as an expert in the data hospitality industry by strategically leveraging, and continuously developing, your existing network of key decision-makers
- Support and assist in the development of partnerships with key public and private institutional stakeholders (e.g. TTRA, City DNA, UNWTO, WTTC…)
- Keep up to date with the trends and challenges in the industry
- Source new business opportunities across multiple channels (e.g. cold calling, email outreach campaigns, webinars, product demo/training sessions, interaction with professional networking groups, and attending industry events)
- Maintain accurate records of your activities, pending tasks, and pipeline management
- Respond to all inbound enquiries, referrals and leads for your assigned territory
- Develop bespoke presentations and provide tailored proposals in a professional, proactive and timely manner
- Monitor and audit the client deliverables. Be prepared to generate reports to solve questions raised by prospects, drive engagement and close the sale
- Together with the Program Management team, identify upsell and cross-selling opportunities from existing customers
- Provide proactive feedback from clients to our internal teams to help identify business requirements, constraints, determine development times, and/or product enhancements
- Foster cross-collaboration, open communication, and commitment to the team
- Where necessary, identify shortfalls in the process and procedures and suggest any improvements to ensure a consistently high level of service is adhered to
Our take
Lighthouse is a leading commercial intelligence platform for the travel and hospitality sector, offering solutions to help hotels optimise revenue through pricing, promotions and distributions. With over 70,000 hotels using its services, Lighthouse is playing a critical role in maximising operational efficiency and improving guest experiences.
The company integrates AI to enhance its offerings, with tools for revenue management, competitive pricing and forecasting demand. With a focus on improving hotel profitability while streamlining operations, Lighthouse uses advanced technology to identify opportunities and solve challenges like pricing parity issues and performance benchmarks.
Recently, the company raised funding which boosted it to Unicorn status. With this funding, it plans to accelerate product innovation, expand its capabilities, and support international growth. It's an exciting time for the company and, with a growing customer base, it is positioned for continued success.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Nov 2024
$370m
SERIES C
Nov 2021
$80m
SERIES B
Total funding: $470m
Company benefits
- Ample time off and two special company-wide wellbeing days
- Hybrid working with a choice-first approach, giving you the benefits to work better from anywhere
- Whether you’re starting out with us, having a baby, or celebrating a milestone anniversary, we celebrate your achievements and support you during those moments that matter most
Company HQ
Waterloo, London, UK
Leadership
Sean Fitzpatrick
(CEO)Spent almost 5 years at HotSchedules as Senior VP of Product and Operations, COO and Head of Product. Prior to that they spent 9 years at Oracle, in a number of roles including Global VP of Strategy and Product Management.
Gino Engels
(Co-Founder & CCO)Previously worked at Sony Pictures Entertainment as a National Account Manager. Prior to that, they worked at AB Inbev UK in a number of roles, including National Account Manager.
Matthias Geeroms
(Co-Founder & CFO)Prior to co-founding Lighthouse in 2012, they were a Transfer Pricing Specialist at FOD Finance.
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