Credit Controller, Cognism
Six Month Contract
International sales intelligence platform
Be an early applicant
International sales intelligence platform
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To drive the next evolution of sales and marketing technology.
Role
Who you are
- Professional Experience – 3+ years in a B2B collections, credit control, or accounts receivable role, ideally in a SaaS or tech environment
- Communication Skills – Strong written and verbal communication with a confident, empathetic, and customer-first approach
- Problem Solving – Ability to identify root causes of payment delays and take initiative to find solutions
- Detail-Oriented – Strong attention to accuracy and record-keeping, with excellent organizational skills
- Collaborative Mindset – Comfortable working cross-functionally with Sales, CS, Legal, and Finance teams
- System Proficiency – Experience using finance systems (e.g., Yaypay, Salesforce, Salesloft or similar) and Microsoft Excel
- Resilience & Tenacity – Ability to remain calm and effective under pressure, managing multiple priorities and sensitive conversations
- Fluency in English – Clear and confident communication in a global business context. Additional languages are a plus
- CRM – Familiarity with Salesforce or equivalent CRM tools for tracking client information
- Communication Tools – Proficiency with Microsoft Outlook, Slack, and Zoom
- Productivity Tools – Confident using Excel for data analysis and reporting
- Collections Software – Experience with automated AR/collections tools is a plus
What the job involves
- As a Credit Controller, you will play a critical role in managing and improving Cognism’s accounts receivable processes. You’ll own the end-to-end collections workflow, working closely with customers to resolve overdue payments while maintaining positive relationships and supporting the company’s cash flow objectives
- Own Collections Process – Part of the day-to-day execution of the collections function, proactively managing overdue accounts and reducing DSO (Days Sales Outstanding)
- Customer Engagement – Contact customers in a timely and professional manner to resolve outstanding invoices while maintaining strong relationships
- Dispute Resolution – Collaborate with internal teams (Sales, Customer Success, Finance) to investigate and resolve invoice disputes quickly and effectively
- Reporting & Insights – Maintain accurate records of all collection activities and provide regular reporting to Finance leadership
- Compliance & Documentation – Ensure all communications and actions adhere to company policies, audit standards, and regulatory requirements
- Process Optimization – Identify and implement improvements to collections workflows and tools to increase efficiency and recovery rates
- Cash Flow Support – Contribute directly to cash flow forecasting and financial planning by ensuring accurate, timely collections data
- Customer Experience – Strike the right balance between assertive collections and excellent customer service, protecting the customer relationship
Salary benchmarks
Our take
Cognism is a lead generation platform that provides clients with a SaaS solution that facilitates prospecting and improves conversions. According to Cognism, over 1.800 international businesses use its solution to drive new revenue, across industries such as marketing, HR, and technology.
The company differentiates itself through patented AI technology that delivers various data about leads to clients, helping them streamline the prospecting process. For example, Cognism provides clients with real-time company and people data and their AI technology identifies new business opportunities. Moreover, the solution easily integrates with all major CRM systems, which facilitates targeted communication strategies.
It also differentiates itself through its dedication to building a leading GDPR-compliant prospecting solution. The company's substantial funding has been primarily invested in international expansion across Europe, strengthening its position in the US, and improving its regulatory expertise in order to set the standard for data compliance.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Jan 2022
$87.5m
SERIES C
Mar 2021
$12.5m
LATE VC
Total funding: $129.1m
Company benefits
- Generous Annual Leave/ Paid Time Off (PTO)
- A day off for your Birthday!
- Great Maternity and Paternity packages
- Monthly Wellbeing Allowance
- Access to Spill – our slack integrated Wellbeing Service
Company HQ
Vauxhall, London, UK
Leadership
James Isilay
(CEO)Studied Information Systems Engineering at Imperial College London. Previously worked for 7 years at UBS Investment Bank, holding various positions such as Quantitative Developer, FX Derivatives IT Developer and Junior Exotic Options Trader.
Stjepan Buljat
(CIO)Previously worked for 10 years at ETNA, holding various positions such as IT Architect, R&D Team Leader and Product Development Manager.
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