Delivery Manager, End Clothing

Salary not provided

JIRA

Slack

Mid and Senior level

London

More information about location

Office located in Islington, London

Retail fashion

Be an early applicant

Retail fashion

501-1000 employees

RetailLifestyleFashioneCommerce

Be an early applicant

Salary not provided

JIRA

Slack

Mid and Senior level

London

More information about location

Office located in Islington, London

501-1000 employees

RetailLifestyleFashioneCommerce

Company mission

To inspire and educate its community through fashion, design, art and music.

Job

Company

Role

Who you are

Must be a strong communicator, who is comfortable raising and mitigating risks
An ability to focus on the details whilst also having an understanding of the bigger picture
Uncompromisingly organised and always prepared with a plan B (C & D)
Good stakeholder management
Strong intuition and problem-solving skills
Experience with Agile delivery is a plus
Empathetic, enthusiastic and engaged in all things at END

What the job involves

We currently have an exciting opportunity in our IT Operations & Engineering department for a Delivery Manager. This is an exciting opportunity for a highly organised, strong communicator to join END - the leading global online destination for contemporary a Delivery Manager
Working alongside our Squads, your main focus will be removing friction; allowing them to ship their best work without distraction or blockers. You’ll bring new ideas, build a learning culture, especially with regards to Agile and Lean best practices, and be constantly looking to improve the way we work
You’ll be concerned with the health and happiness of the team members and how they work together. You will encourage and motivate the team and protect them from distractions, so they are able to focus on what they are best at
Work with our Engineering, Design and QA chapters to define and improve our testing and review processes to help maintain high standards across our apps
Work alongside the Product Team to refine the backlogs and plans sprints, ensuring all tickets are 'ready'
Attend sprint reviews and run retrospectives to gather feedback on processes and team happiness
Report on team productivity to identify and remove any bottlenecks
Suggest and implement new Agile & Lean practices
Assist the Engineering and QA chapters with deployment planning
Make adjustments to process based on retrospective data
Be a point of contact for everything Jira related; from maintenance, change requests and improving workflow, to creating filters, dashboards and reports
Assist with stakeholder management via email, Teams, Teams Central, meetings and Slack
Constantly improve our delivery processes to support a quickly scaling department
Work with our squads to foster a culture of delivery and personal accountability

Salary benchmarks

Our take

Considered the earliest pioneer in merging high-end luxury with streetwear, End Clothing is an online and high-street retail company selling contemporary menswear, sportswear and quality lifestyle goods.

What started as a single store in Newcastle now occupies London and Glasgow locations as well as a highly popular eCommerce site, offering goods from over 400 brands and shipping over 6,000 products across the world every day. END is in an exciting time of transition, anointing a new CEO - with expertise in luxury retail in both online and offline channels - as well as the ex-CEO of fashion-giant Gucci serving as new Chairman of the Board, carving out for itself an exciting future.

In 2021, the company sold a majority stake to private equity giant, The Carlyle Group. Leveraging the equity firm’s experience in the consumer sector, this partnership enables END’s expansion within both the domestic UK market and internationally.