Operations Manager, Unmade
Maternity Cover, Fixed Term Contract
£40-50k
More information about location
3+ days a week in office (Farringdon, London)
Fashion software company
Job no longer available
Fashion software company
1-20 employees
Job no longer available
£40-50k
More information about location
3+ days a week in office (Farringdon, London)
1-20 employees
Company mission
Unmade's mission is to bring fashion and sportswear value-chains into the 21st Century.
Role
Who you are
- Ability to communicate clearly with the Operations team and the wider Unmade team
- Ability to make recommendations independently and collaborate with the Operations and Leadership team on decision-making
- Ability to identify and act on the team’s needs no matter how big or small
- You have some familiarity and experience with what’s required to fulfil a role in operations management at a fast-moving start-up
- Some knowledge of people and culture initiatives or human resources
- Able to work from our office near Farringdon, London 3 days per week, most weeks
- Bias-to-action - you’re not afraid to get your hands dirty & stretch yourself
- Brilliant at communicating and building relationships with people
- Meticulously organised and great at balancing priorities
- Flexible and adaptable to a dynamic startup environment
- Proactive, open to feedback, and solution-focussed
- Genuinely excited about creating an awesome and inclusive environment for everyone!
What the job involves
- You will be responsible for making sure our operations run smoothly for the team!
- You will be able to spot issues before they happen, make decisions quickly and take smart risks when needed
- This is a fixed term maternity cover expected to start early January 2024 with the opportunity to go permanent dependent on Unmade’s needs and company performance
- In the next 12 months you will be:
- Generally support the Operations team with whatever is needed to get stuff done!
- Understand what makes Unmade a brilliant place to work and support the Operations team in making this a reality
- Owning and administering financial processes including bookkeeping, supplier payments, customer invoicing, payroll and company expenses
- Organising team lunches, trips, events, and celebrations
- Support on external meetings
- Support on managing the office environment including ordering supplies and equipment and being the first point of contact for visitors, contractors, and suppliers
- Support on people and culture initiatives and employee engagement
- Support with recruitment and team member onboarding as needed
- Optimising for efficiency in everything you do and suggesting changes to processes where needed
- Thursday is our dedicated day for the entire team to be in the office
Application process
- Please submit your CV and a cover letter that addresses the three questions below:
- Why do you want to work at Unmade? What makes you a great candidate for this role?
- What makes somewhere a brilliant place to work? How might you go about creating it (specific examples from prior experience welcome)?
- Tell us about an initiative you implemented. What went well? What didn’t go so well. What did you learn from the experience?
- Step 1: Application review
- When applying for the role, you’ll be asked to submit your CV and three questions which will help us understand how you think about work and whether you’re a good fit for the role. Your answers will be scored blind to prevent bias. If you score well, we will email you to schedule a phone call with someone from the hiring team
- Step 2: Phone screen
- This stage of the interview process is an opportunity to screen for the basic requirements of the job, find out more about your expectations, and answer any initial questions you might have about the role and Unmade. This will be a quick (15 minute) phone call
- Step 3: Interview part 1 - Technical skills & experience
- This interview will normally be with the hiring manager and another team member you would work with closely in the role. The interview will last around 50 minutes and we'll focus on the technical skills and traits needed to be successful in the job. This could take various forms, depending on the role you're interviewing for. We expect this interview to be conducted in person
- Step 4: Interview part 2 - Values & behaviours
- You'll meet with two other members of the team. It will take around 50 minutes, and we'll be focussing on how you communicate and work as a part of a team, and the qualities and behaviours that show alignment with our company values:
Salary benchmarks
Our take
The fashion supply chain is disconnected and inefficient, with predicting demand more of a guessing game than an exact science. This results in massive amounts of clothing waste from garments that are manufactured but never sold - a massive problem for the environment and the climate.
Unmade is a global fashion SaaS company working with some of the most recognisable fashion, lifestyle, and sportswear brands, such as Selfridges, New Balance, Farfetch and Rapha. The company was born out of a desire to reimagine both the design and manufacturing processes within the fashion industry, so brands only make what is actually sold, resulting in product market fit and minimal waste.
With Unmade's software, brands can allow clients to customise specific items (changing the graphic, colour and text), which are then commissioned and made. By connecting demand directly to supply, and taking the guesswork out of fashion production, the company addresses a pressing problem and is positioned to make a positive difference to the clothing waste crisis.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
May 2019
$6.3m
SERIES A
Aug 2018
$4m
EARLY VC
Total funding: $13.1m
Company benefits
- 25 days annual leave + bank holidays (with the option to purchase 5 additional days each year)
- 9 day fortnight - get every other Friday off work
- Hybrid working - work from our London office two days per week
- Flexible working - organise your working week around your personal life
- Working abroad allowance
- Tech & cycle salary sacrifice schemes
- Enhanced sick & parental leave
- Bi-weekly team lunches, regular socials and plenty of office snacks
Company HQ
Barbican, London, UK
Leadership
Hal Watts
(CEO)Previously worked as freelance engineer and designer at Google. He obtained an MEng in Mechanical Engineering at Imperial College London and a Master's Degree in Innovation Design Engineering at the Royal College of Art.
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