Community & Creator Acquisition Manager, Skillshare
Online learning community for creatives
Open for applications
Online learning community for creatives
501-1000 employees
Open for applications
501-1000 employees
Company mission
To build a platform that gives everyone the opportunity to be creative.
Role
Who you are
- You have 2-4 years experience working with creators who are monetizing their content
- You’re familiar with different creator platforms and different ways creators are navigating their businesses across the creator economy
- You can jump flexibly into a wide range of tasks with ease, confidence and proactivity
- You have excellent communication and operational skills. You’re able to own day-to-day program operations and streamline processes with acute attention to detail, while keeping an eye on the bigger picture
- You’ve got a fail fast attitude and have no problem trying something and iterating as you go
- You’re keen to work with a small team of deeply passionate people!
What the job involves
- At Skillshare, teachers are the heart of our platform. As our Community & Creator Acquisition Manager, you’ll be responsible for growing, activating, and supporting the global network of creators who teach on Skillshare. You’ll ensure teachers are set up for long-term success from first application through ongoing community engagement and program participation
- This role sits at the intersection of operations, creator acquisition, and community building. You’ll manage day to day execution of our teacher programs, drive outreach and communications for off-platform teacher recruitment initiatives, and build meaningful connections with creators on the platform.
- You’ll also partner closely with internal teams across content, marketing, and partnerships to surface standout teachers and amplify their impact. This role is ideal for someone who strives for operational excellence while also balancing nuanced creator support and is excited about the future of both the creator economy in general and what that looks like on Skillshare
- Operate and evolve teacher programs, including running publishing challenges, webinars, and program perks
- Manage program communications (Slack, newsletters, email) and ensure consistent, high-quality engagement
- Provide scalable coaching resources (guides, group sessions, webinars) to help teachers succeed
- Build and maintain 1:1 relationships with teachers across programs
- Manage the end-to-end teacher application pipeline: review applications, maintain criteria, and refine workflows
- Identify and flag standout creators for internal teams (e.g., partnerships, content)
- Lead off-platform teacher recruitment efforts, including outreach campaigns and targeted communications. Ensure a smooth onboarding and off-boarding experience for all new teachers
- Manage and support the growth of our teacher community. This includes things like:
- Work closely with the Creator & Community Lead to execute strategy and share insights
- Partner with marketing and content teams to coordinate teacher-facing campaigns and spotlight creators
- Track and report on acquisition, program participation, and community health metrics
Our take
Skillshare operates an online learning platform where members can access a range of creativity-focussed classes and courses. Targeting skills such as illustration, design, photography and video editing, the company allows individuals and teams to build and improve their skills whether for professional development or just for fun.
On the other side, Skillshare empowers professional creatives to share their skills, tips and tricks to earn money and build their communities. Top earners on the platform make upwards of $100,000 a year, as well as gaining access to a broad range of people who may be interested in their freelance services.
With more than 30,000 classes active on the platform, and over 10 million registered learners, Skillshare has proven its value and carved a strong foothold in the e-learning market. Moving forwards, it plans to continue enhancing its offering - recent additions include Badges, Class Certificates, and Learning Paths - as it further broadens its reach.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Nov 2022
$78.4m
SERIES E
Apr 2022
$5m
LATE VC
Total funding: $200.2m
Company benefits
- Excellent medical, dental, and vision plans
- Unlimited vacation (with a required minimum)
- Paid sabbaticals for tenured employees (every three years, starting at your 3-year anniversary)
- Learning and creativity stipend
- Wellness stipend
- Stipend for setting yourself up for success at home (think: desk, headphones, ergonomic chair)
- Monthly internet reimbursement
- Support for utilizing coworking spaces, including a partnership with Industrious
- Ongoing Emotional Fitness workshops with Coa
- 401k 🇺🇸
- Up to 14 week gender-neutral parental leave 🇺🇸
Company HQ
Flatiron District, New York, NY
Leadership
Malcolm Ong
(Co-founder)Co-founded Skillshare in 2010 with Michael Karnjanaprakorn, who has since left the company. Currently Co-founder and CPO at Terminal 3. In the past, worked as Senior VP of Product at South China Morning Post.
Matt Cooper
(CEO, not founder)Member of the Board Of Directors at YunoJuno. Former Advisor and Board Observer at PowerToFly, SVP of Corporate Development at ScribbleLive, and CEO of Visually.
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