People Operations Associate, US Mobile
$70-90k
Office located in New York City, NY
5G connectivity provider
Be an early applicant
5G connectivity provider
201-500 employees
Be an early applicant
$70-90k
Office located in New York City, NY
201-500 employees
Company mission
To revolutionise wireless by building the next-generation connectivity platform.
Role
Who you are
- 1–3 years in People Operations, HR, or related operations role
- Startup, tech, or high-growth experience preferred
- Bachelor’s degree in HR or related field, or equivalent experience
- Proficiency in Google Workspace (Docs, Sheets, Drive, Calendar)
- Familiarity with HR tools and systems (HRIS, performance management)
- Detail-oriented with strong organizational and problem-solving skills
- Excellent written and verbal communication skills
- Experience with PEO (Justworks) and benefits administration a plus
What the job involves
- As a People Operations Associate, you’ll support day-to-day HR operations and work closely with our People Operations Manager, Talent, Finance, Legal, and Leadership teams
- This is a hands-on role where you’ll gain exposure to HR strategy, systems building, and cross-functional collaboration, while helping to deliver a seamless employee experience
- Assist with onboarding and offboarding processes, documentation, and system access
- Maintain accurate employee records in HRIS, benefits systems, and internal tracking tools
- Assist with benefits administration and employee inquiries
- Support HR compliance with federal, state, and local regulations
- Help develop and maintain employee policies, handbooks, and documentation with People Ops Manager
- Screen incoming HR correspondence and escalate time-sensitive matters to People Ops Manager
- Coordinate recruiting processes and help ensure a smooth candidate-to-employee transition
- Assist with reporting, audits, and data hygiene for operational accuracy
- Support company-wide people programs including performance cycles, engagement initiatives, learning opportunities, and recognition programs
- Help organize our annual company offsite (previous locations: Tokyo, Dubai, Hawaii)
- Build scalable People Ops systems, templates, and workflows
- You'll have hands-on experience across the full employee lifecycle
- Direct exposure to building People Ops processes and systems
- Opportunity to support high-impact cultural moments like global company offsites
- Collaborative, fast-paced, hybrid work environment in New York City
- Growth and professional development opportunities within a scaling organization
Our take
4G networks transformed our internet experience with faster speeds and better connectivity, and 5G is now taking this further with even quicker speeds. Although 5G is becoming more common, it remains relatively new and not universally available. Networks offering 5G can be costly and might not always match the features of 4G networks.
US Mobile provides 5G mobile data connectivity in the US, claiming to reach speeds of up to 3GB p/s through eSIMs that can be activated remotely. The company offers a range of plans from cheap "talk and text" to unlimited data packages, the latter of which comes with a variety of perks such as free streaming service subscriptions and free international calls.
Whilst the company will face competition from the growing number of 5G network providers, US Mobile stands out by focusing on providing access to all, from unlimited family 3GB p/s packages to individual basic text and call SIMs. The company also guarantees full US coverage, in addition to providing various group pool packages for families and businesses - features which should see it remain a strong option in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
20% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2022
$31m
SERIES A
Jul 2021
$11.5m
SERIES A
Total funding: $46.5m
Company benefits
- Flexible working hours
- Gym reimbursement
- Free cellular service on the best network in the US
- Free lunch in NYC office & fully stocked kitchen
- Metrocard reimbursement
Company HQ
Midtown East, New York, NY
Leadership
Ahmed Khattak
(Founder & CEO)Founder of GSM Nation LLC from 2010 to 2015.
Salary benchmarks
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