People Experience & Internal Comms Manager, Boden
12 Month FTC
Plus targeted annual bonus scheme
3 days a week in office (North Acton, London)
British style clothing
Be an early applicant
British style clothing
501-1000 employees
Be an early applicant
Plus targeted annual bonus scheme
3 days a week in office (North Acton, London)
501-1000 employees
Company mission
To create clothes that bring colour to our customers' wardrobes and fun to their lives.
Role
Who you are
- Strong internal communications experience – including excellent copywriting skills and ability to adapt comms to Boden tone of voice
- Has stories to tell of their experience of working with a range of stakeholders and ability to influence senior leaders, characters, and/or busy people
- A thinker and a doer, ready to share your ideas and make great things happen
- Strong at communicating; able to tell a story, with some spirit and wit, attention to detail
- Experience in coordinating and hosting events and the creativity to come up with new engagement initiatives
- Experience managing existing platforms such as Sharepoint and Peakon
- Skilled at planning and executing pieces of work/projects, strive for high quality, bring colleagues and stakeholders along on the journey
- Warm, engaging and collaborative, enjoy working with the team to deliver exciting projects and having some fun along the way
What the job involves
- Within this role you will help evolve and improve the way we listen, engage and communicate with our people in all our locations
- You will create stories that share who we are both internally and externally
- Developing our internal communications calendar across all internal channels and global locations (e.g. via email, newsletter, Town Hall, events and screens) to inform and inspire our people with compelling written, visual and spoken storytelling
- Building relationships with key stakeholders in the business as a source of news, intel, support and partnership for comms and events, including Johnnie Boden himself
- Managing the intranet’s design and content (in partnership with content owners) including leading the project to re-fresh, re-vamp and re-launch it
- Managing our bi-annual employee engagement survey and platform, Peakon, including pre and post-survey communications, high-level analysis of results, stakeholder management and driving of action plans across the business (in partnership with People team Business Partners)
- Leading our employee representation group, Belonging at Boden, to drive diversity and inclusion and incorporate their initiatives and events into our internal communications calendar
- Being the comms & engagement representative at quarterly Forum meetings (in which we discuss issues and questions that have come up around the business)
- Driving the uptake of employees’ dedicated volunteering day by working with partner charities to organise opportunities that connect our people with purposeful projects
- Driving the uptake of our reward and recognition schemes, including quarterly Boden Behaviours Awards, e-cards on the Loft and our Boden benefits
- Coordinating and hosting company events such as the monthly Townhall, quarterly Afternoon Teas, Senior Leadership Team (SLT) Updates and ad hoc ‘In conversation with’ events with external speakers
- Conceptualising new surprise & delight ideas to engage our people throughout the year
- Managing LinkedIn in partnership with our Recruitment team
- Incorporating LinkedIn content into our communications calendar
- Partnering with Content Creators across the business to source content for LinkedIn
- Thinking of new ways to appeal to candidate with our content e.g. an employee spotlight series
- Partnering with Recruitment to keep all candidate comms, careers pages and job listing platforms (e.g. Indeed, Glassdoor) up to date and on-brand
Salary benchmarks
Our take
Initially set up as a mail order company in 1991, Boden has since become a major UK fashion brand specialising in quality clothing designed to stand the test of time. They have 2 million active customers worldwide, and have attracted high profile buyers including Kate Middleton, Michelle Obama, and Holly Willoughby.
Previously relying on catalogue sales, they were unable to achieve the real time responsiveness vital in today’s retail industry. As a result, in the past few years Boden’s heavily invested in modernising their IT systems and created a new way to capture data on their site. Having adapted to changing consumer behaviours, now 95% of their sales happen online, enabling them to compete with the growing number of eCommerce competitors like ME + EM and Mint Velvet.
This new digital approach has not been their only success in recent years. Traditionally, many UK retailers have failed to gain a foothold in the US. However, the company’s quintessential British branding has successfully set them apart, leading to Boden’s US sales already overtaking those in the UK and the business continues to grow faster there.
Moving forwards, Boden is overcoming a 2023 dip in sales triggered by an unneeded menswear revamp that lost sight of its core customer base. It is now reverting back to its classic formula and planning on further expansion in the US, determined to double sales in the next few years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Company benefits
- Flexible Hybrid Working
- Targeted Annual Bonus Scheme
- Generous Boden Clothing Allowance & 30% Discount on All Current Clothing Ranges
- Holiday Increase With Years of Service
- Portal With An Array of Discounts & Cashback Offers on Retail & Entertainment
- Group Personal Pension Scheme & Life Insurance Cover
- 24/7 Virtual GP Service For You & Your Household
- Free Onsite Parking, Teas & Coffee Stations & Subsidised Café With Free Toast For Breakfast
Company HQ
London, UK
Leadership
Johnnie Boden
(Creative Director)Started Boden in 1991 from their kitchen table with an eight-piece menswear collection, and has since expanded the company to the titan it is today.
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