Principal Software Engineer, ServiceTitan
$205-294k
Plus annual bonus and equity
All-in-one operating platform for trades
Open for applications
All-in-one operating platform for trades
1001+ employees
Open for applications
$205-294k
Plus annual bonus and equity
1001+ employees
Company mission
To serve the men and women of the field services trades with the tools, training, and support to build their businesses and achieve all their goals.
Role
Who you are
- 20+ years of industry experience, including with large scale enterprise web/SaaS applications
- 10-15+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers)
- Expert-level knowledge of:
- Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other)
- HTML5 and JavaScript; experience such front-end frameworks as React and Knockout.js is a plus
- Taking existing monolithic applications to a domain based, service-driven paradigm
- Experience with large scale 3rd party integrations
- Basic Microsoft Windows administration skills including IIS administration
- Performance / reliability monitoring tools (e.g. New Relic, DataDog, Application Insights)
- Log / Metric collection and analysis tools (e.g. Elasticsearch-Logstash-Kibana, DataDog, Interana)
- Git, unit testing, debugging, profiling, Visual Studio, JIRA and other tools that are typically used by developers on Microsoft technology stack
- Continuous integration and continuous delivery methodologies and tools (TeamCity or similar)
- Administration and building automation for Azure, AWS or other public cloud technology
- Ability to empathize with our users and champion for their experience
- Strong communication and technical writing skills
- B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field
What the job involves
- Own: Own from end to end the short and long term technical vision of your team
- Design & Revamp: Design, implement and improve critical systems and components powering ServiceTitan stack; improve the security, availability, reliability, and performance of our products; drive/participate in all major architectural and strategic decisions especially those relating to scale
- Improve Efficiency: Build tools to increase efficiency of all our engineers; improve performance, processes, and quality across the whole engineering team
- Discover: Identify opportunities to extract or develop systems beneficial for multiple teams
- Empower: Mentor and guide Engineers across engineering as a whole
- 60% development / 40% working on everything else
- Teambuilding: Work closely with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks) and screening (HackerRank tests)
- Strategy: Contribute to the roadmap and resource planning
- Measure Success: Determine metrics for success and constantly measure them
- Collaborate: Communicate effectively with cross-functional teams, engineers, Product Managers, customers, and partners
Our take
ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.
The rising demand for home services across the country helped shine a spotlight on the lack of modern software for trades, ServiceTitan answered this call for innovation providing support to 11,800+ customers across 10 trades.
2021 saw the company reach a $9.5 billion valuation, however, in the last few months of 2022, there was talk of raising additional funds in traditional equity - as opposed to debt-like funding- which could result in a 20% lower valuation.
That said, the company is showing no sign of slowing, acquiring two more companies in 2022, and is eyeing an IPO off the back of reaching Series G in funding rounds. In addition, the company launched its next-generation operating system, Titan Intelligence, providing a suite of AI-based solutions. ServiceTitan is well set to experience further growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs and annual learning budget
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company values
- Be unapologetically you
- Bring your best
- Make bold moves
- Keep it human
- Work your way
Company HQ
Downtown, Glendale, CA
Articles
Leadership
Ara Mahdessian
(CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, working to present as President.
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