Senior Product Manager, Mozilla
Privacy Experiences
$138-217k
+ Generous performance-based bonus plans. Salary dependent on location
Internet software for people, not profit
Open for applications
Internet software for people, not profit
1001+ employees
Open for applications
$138-217k
+ Generous performance-based bonus plans. Salary dependent on location
1001+ employees
Company mission
To ensure the internet remains open and accessible.
Role
Who you are
- We are looking for someone who can simplify complex technical concepts, champion intuitive UX, and craft cohesive privacy experiences that empower and delight
- Proven experience leading impactful consumer-facing products, ideally in privacy, security, identity, finance, or similarly technical domains
- Strong ability to make the complex simple, translating deep and technical topics into clear, human-centered experiences that users easily understand and trust
- Strong UX sensibilities and a passion for intuitive, elegant, and accessible experiences that excite users and reduce friction
- Demonstrated ability to set and communicate strategy, aligning near-term decisions with long-term goals and Mozilla’s mission
- Expertise in using data and user research to guide priorities, measure results, and improve outcomes
- Strong cross-functional collaboration skills with a track record of working effectively with Engineering, UX, Data Science, and Marketing partners
- Excellent strategic and analytical skills, capable of connecting business, user, and technical considerations into a cohesive product vision
- Proven leadership and influence, guiding complex discussions, resolving ambiguity, and aligning diverse stakeholders
- Deep empathy for users and a passion for protecting people online, combined with the ability to simplify complex or technical topics into elegant, approachable solutions
- Goal and metrics oriented, skilled at setting measurable objectives and driving accountability toward impact
- Bonus: Familiarity with consumer privacy, data protection regulations, digital identity management, or web browser ecosystems
What the job involves
- Mozilla is seeking an experienced Senior Product Manager to lead the evolution of user-facing privacy experiences in the Firefox browser
- This role is responsible for shaping how millions of people experience privacy and protection directly within Firefox while also seamlessly integrating complementary tools like Firefox Relay and Mozilla Monitor
- You will define how these products work together to make privacy effortless, intuitive, and genuinely valuable for users of all technical backgrounds
- This role will focus on building exceptional customer experiences, integrating privacy tools like Mozilla Monitor and Firefox Relay into Firefox, and driving growth through strategy, data-driven insight, and a deep understanding of user needs
- You will be a key contributor to Mozilla’s privacy strategy, translating vision into measurable goals and collaborating across teams to deliver user and business impact
- Define and drive the multi-year product strategy for Firefox Relay, Mozilla Monitor, and Firefox privacy experiences, setting clear goals and aligning cross-functional teams on a shared vision of privacy made simple
- Own product outcomes end-to-end, from strategy and roadmap to delivery, iteration, and measurement of success
- Bridge the gap between privacy and convenience, ensuring user trust while reducing friction in understanding and protecting personal information online
- Transform complex technical concepts into intuitive, approachable experiences that make privacy and security feel empowering rather than intimidating
- Integrate our privacy tools into the Firefox ecosystem to create seamless, intuitive experiences across products that expand user engagement and retention
- Use data and user research to guide priorities, inform decisions, and refine product direction
- Collaborate across disciplines including Engineering, UX, Data Science, Marketing, Legal, and Customer Experience to prioritize work, resolve ambiguity, and deliver high-quality outcomes
- Advocate for users by leveraging research, behavioral insights, and empathy to shape experiences that simplify complexity and spark user delight
Our take
Mozilla develops a range of free and open-source software, with its most familiar product being Firefox. Operated with a mission-driven, not0for-profit ethos, Mozilla champions online privacy, open standards and user-choice.
Beyond Firefox, Mozilla has focused on privacy forward offerings such as Mozilla VPN, which allows users to browse securely without being tracked. The company has also streamlined its product portfolio to concentrate on initiatives that align closely with its core mission, ensuring resources are dedicated to improving user experiences while fostering safer, more open digital environments.
Alongside this, its impact extends into the developer and tech community, having played a pivotal role in the creation of Rust, a systems programming language celebrated for its speed and efficiency. With a loyal user base, ongoing innovation, and a clear commitment to privacy and open-source principles, Mozilla remains an influential player in the technology landscape.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2018
$1.2m
GRANT
Jan 2005
$0.3m
ANGEL
Total funding: $3.5m
Company benefits
- Health and wellness: Mozilla covers medical, dental and vision plan premiums at 100% for U.S. and Canadian employees. Our offerings give you the options you need to manage your health — and your family’s — the way you want.
- Mental health: Mental health is as important as our physical health. That’s why Mozilla’s health benefits include therapy and coaching sessions to make sure our people have access to the care they need.
- Time away: With all of life’s demands, time away from work to disconnect and recharge is essential. In addition to country-specific holidays (12 in the U.S. and Canada), vacation and sick time start accruing right away (specifics vary by country). Everyone also takes a pause together on quarterly all-company wellness days, plus you get to celebrate the most personal holiday of all: your birthday.
- Parental leave: While Mozilla’s parental leave policies vary globally, our U.S. and Canadian-based employees can look forward to 26 weeks of paid leave for childbearing parents and 12 weeks of paid leave for non-childbearing parents.
- Financial: Mozilla is a private company, so our compensation isn’t tied to stock options or equity plans. Instead, we offer generous, performance-based bonus plans to all regular employees to underscore that we share in our success as one team. As for retirement savings for US and Canadian employees, Mozilla contributes a percentage of your eligible base salary each year to the 401(k) Plan/RRSP (regardless of whether you contribute or not), with 100% vesting.
- Learning and development: We’re big believers in learning by doing, and we also want to invest in your education and development beyond your role. Every employee is eligible for an annual professional development budget. Mozillians can put it toward technical or management training, certifications, conferences and more.
- Help when you need it: Life is full of surprises; that’s why it’s important to be prepared. Mozilla provides Life/AD&D and Short and Long Term Disability insurance (offerings may vary by locale) to ensure that you and your family will have a safety net in place should you ever need it.
- Plus a bit more: A few other benefits include a quarterly wellbeing stipend (to use on those things just for you), an employee referral bonus, internet reimbursement if you’re remote, and a budget for office essentials to make working remotely ergonomically comfortable.
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Laura Chambers
(CEO)Alongside serving as the CEO at Mozilla, Laura is an Executive Fellow at Harvard Business School. Previously, she was the CEO and PResident at Willow Innovation, Director at Patelco Credit Union, and General Manager of Core Hosts & Community at Airbnb.
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