Decision Scientist, Block
Fraud and Merchant Risk
Plus Employee Stock Purchase Program
Financial services ecosystem
Job no longer available
Financial services ecosystem
1001+ employees
Job no longer available
Plus Employee Stock Purchase Program
1001+ employees
Company mission
To create better tools to help everyone access the economy.
Role
Who you are
- Bachelor's degree in DataScience, Statistics, Mathematics, Computer Science or a related field. A Master's degree is preferred
- 2+ years of experience in data science, data analysis, or a related field
- Proven experience in fraud detection and risk management
- Strong knowledge of data analysis techniques
- Proficiency in SQL
- Proficiency in programming languages such as Python or R
- Proficiency in at least 1 data visualization tool
- Excellent problem-solving skills and attention to detail
- Strong communication skills, with the ability to explain complex concepts to non-technical stakeholders
What the job involves
- The Merchant Risk Decision Scientist team is dedicated to refining the efficiency and accuracy of our merchants' risk strategy
- Sitting at the intersection of data analytics, machine learning, and automation, our team is comprised of skilled data scientists and risk analysts
- Our mission is to create a secure and efficient ecosystem where merchants can thrive, transforming risk challenges into growth opportunities
- As a Decision Scientist in Merchant Risk, you will play a pivotal role in leveraging advanced analytical tools and machine learning models to enhance the merchant onboarding experience, striking the perfect balance between mitigating risk and optimizing the onboarding process
- Design and implement automation solutions to streamline risk assessment and management processes
- Build and maintain visualization dashboards to track risk performance and guide business decisions
- Set up monitoring alerts and tracking processes to prevent unexpected merchant losses
- Perform exploratory and vendor analysis to evaluate potential business opportunities
- Develop and execute resolution plans for merchant chargebacks, overdue payments, abusive disputes, and other unexpected losses
- Collaborate with data, feature, modeling, and engineering teams from partner groups to develop innovative risk solutions
- Your contributions will be critical in reducing merchant risk while ensuring a seamless onboarding experience
- By implementing effective risk strategies and automation solutions, you will help create a safer, more efficient ecosystem for our merchants, ultimately driving business growth and stability
Our take
Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.
The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.
Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Dorsey
(CEO)Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.
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