Staff Software Engineer, Orum

• 8+ years of professional software engineering experience, including demonstrated Staff-level scope (cross-team technical leadership, strategy, and delivery)
• Proven track record owning products/features through the full lifecycle—from discovery to deployment and iteration
• Expertise with TypeScript/Node.js and modern frontend frameworks (e.g., React), plus strong SQL fundamentals with an RDBMS such as PostgreSQL
• Depth in distributed systems or real-time application patterns (e.g., WebSockets/streaming/PubSub), and performance optimization across the stack
• Strong product mindset and communication: you simplify complexity, align stakeholders, and connect technical decisions to user and business impact

Desirable

• We’re looking for a Staff Full-Stack Engineer to lead end-to-end delivery and drive technical direction across a real-time, high-scale product surface
• You’ll architect, build, and evolve systems spanning backend services and modern web UIs that power live calling workflows (e.g. , SIP/event-driven softswitch paths, WebSocket-driven experiences, and streaming audio processing), while mentoring engineers and raising the bar for simplicity, performance, and reliability
• You’ll partner closely with Product and Design—your technical judgment will directly shape the roadmap as we treat engineering, product, and design as equal partners
• The Product Platform team sits at the center of Orum’s architecture, building the foundational systems that power every product
• You’ll work on CRM integrations (Salesforce, Outreach), identity and access, and the data flows that keep customer systems accurate and in sync
• The team also drives AI-powered prospect enrichment, combining internal and external data to create smarter, continuously improving prospect profiles
• Your work has massive leverage, accelerating every team, enabling the platform to scale seamlessly, and unlocking AI-driven innovation by creating the reliable foundations and data flows needed to build smarter, more intelligent products across Orum
• Own complex product areas end-to-end—from discovery and design to implementation, rollout, and iteration—operating across Node/TypeScript backends and React frontends
• Lead architecture and system design for real-time, high-volume workflows (e.g., call routing on an event-driven SIP softswitch, UI over WebSockets, streaming audio for speech recognition)
• Author clear technical design docs, set standards for code quality, testing, performance, and observability, and ensure designs scale simply as we grow
• Collaborate cross-functionally with PM, Design, and other engineers to translate ambiguous requirements into intuitive, performant experiences; make crisp trade-offs and document decisions
• Mentor and uplevel engineers through design reviews, pairing, and feedback; model engineering excellence and foster a culture of craftsmanship and clarity
• Improve developer experience (DevEx) and reliability by influencing APIs, data contracts, testing strategies, and progressive delivery practices across teams
• Participate in on-call and help uphold operational excellence for the areas you own
• Tech Stack:
• NodeJS + TypeScript; React; PostgreSQL; Google Cloud Platform; FreeSWITCH