Payment Operations Associate, Synctera
$75-100k
+ Stock options program, CAD: $68,000-$90,000
More information about location
Banking-as-a-Service platform
Job no longer available
Banking-as-a-Service platform
101-200 employees
Job no longer available
$75-100k
+ Stock options program, CAD: $68,000-$90,000
More information about location
101-200 employees
Company mission
To be a leader in embedded banking and finance.
Role
Who you are
- Experience in payment operations, reconciliation, payment processing, or a similar role
- Understanding of finance, accounting, or payments
- Good at analyzing and interpreting data
- Familiar with payment systems and software
- Detail-oriented with strong accuracy in data entry
- Comfortable using spreadsheets and basic SQL
- Good at solving problems and working under pressure
- Strong communicator who works well with others
- Able to manage time and prioritize tasks effectively
- Flexible and open to adapting to new tasks and changes
What the job involves
- We are seeking a detail-oriented Payment Operations Associate to ensure our financial transactions are processed smoothly and accurately
- In this role, you will handle payment reconciliations, analyze transaction data, and collaborate with internal teams and external partners to resolve payment issues
- Payment Reconciliation: Match payment records from different sources to ensure accuracy. Quickly identify and fix any discrepancies
- Process Improvement: Help find ways to make payment processes more efficient and suggest improvements
- Cross-functional Collaboration: Work with other teams (like product, engineering, and support) to integrate payment processes with overall business operations. Provide help and guidance on payment-related questions
- Payment Issue Resolution: Investigate and resolve issues with payments, such as failures or disputes, and ensure problems are resolved to everyone's satisfaction
- Bank Relationship: Partner with our banks to manage payment queries and ensure account balances are accurate
- Problem Solver: Identify issues, raise awareness, and work towards solutions
- Documentation: Keep detailed records of processes and changes to support smooth transitions and training
Our take
Synctera is a Banking-as-a-Service platform that supplies users with the capabilities to build and launch successful FinTech apps or embedded banking products. By fast-tracking the work involved in finding a banking partner, and in discovering the right best-in-class tech, the platform frees businesses up to instead focus on their core operations.
Through the Synctera platform, businesses can build bank account and card programs, as well as incorporate services such as money movement and lending. Alongside this, the company also provides support and resources surrounding compliance and post-launch management, making it as simple as possible for clients to tap into the growing and fertile fintech market, and do it smartly.
The company faces extensive competition in a global market worth billions, but in helping to oil the wheels of collaboration and Fintech market access, it creates value for businesses across the board and stands well to reap the rewards. Recent funding is cited to fuel geographical expansion as well as grow its operations in Canada as it moves to add support for new credit, lending, and other banking use cases.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2025
$15m
EARLY VC
Mar 2024
$18.6m
SERIES A
Total funding: $94m
Company benefits
- 100% of medical, dental, and vision benefits for you and your dependents paid for by Synctera
- Employer contribution to a Health Savings Account (HSA)
- Generous paid parental leave
- Fertility benefits
- Unlimited PTO policy
- Competitive salary
- Stock options granted to all full-time employees
- Spot bonus opportunities
- Flexible work environment
- Home office budget
- Monthly telecommunications stipend
- Company social outings
- Access to regional WeWork space for in-person collaboration
Company HQ
SoMa, San Francisco, CA
Leadership
Peter Hazlehurst
(Co-Founder & CEO)Former Head of Uber Money. Founding Association Member of Libra Association, and previously CEO of The Perfect Sip - atop past positions at Google Payments, Postmates, and Nokia.
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