Analyst, Affirm
Servicing Product
CA$105.3-157.9k
+ Employee stock purchase plan
POS installment loans
Job no longer available
POS installment loans
1001+ employees
Job no longer available
CA$105.3-157.9k
+ Employee stock purchase plan
1001+ employees
Company mission
To deliver honest and transparent financial products that improve users' lives.
Role
Who you are
- The ideal candidate will have strong analytical and problem-solving skills, an eagerness to collaborate with different teams, curiosity to learn more every day, and patience to work through difficult problems
- Passion to redefine the lending and financial industry for the better
- 2-4 years of experience in an analytically-driven role (analytics, consulting, finance, etc.); Preferably previous experience as a product analyst supporting customer servicing
- Strong working knowledge of SQL and/or experience with Python or R
- Practical and theoretical knowledge of A/B testing
- Strong interpersonal skills and ability to work cross-functionally and influence both technical and non-technical audiences
- Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment
- Bachelor's or Master's degree in a quantitatively rigorous subject area like statistics, math, finance, economics desired
- Enough laziness to find a faster way to do your least favorite tasks
- Humility and team player - you go out of your way to help teammates
What the job involves
- Growth Analytics at Affirm encompasses Product, Marketing, Operations, and Foundations
- The team is responsible for the research, reporting, and experimentation vital to build outstanding consumer-facing and merchant products
- Specifically, this role is for the Foundations analytics team focused on optimizing the customer servicing experience
- Own end-to-end analytics workflow, including defining success, generating insights and hypotheses, performance metrics, socializing them across the organization, creating intuitive dashboards and reports, and developing scalable analytics solutions and data models
- Lead cross-functional weekly metric reviews, working with partners to perform deep-dives into key metric movements and inform action
- Actively drive a more data-driven culture and a standardized understanding of the health of the business among cross-functional partners
- Proactively explore data and find opportunities to improve the user engagement, growth and profitability
- Address ambiguous problems and formulate hypotheses into actionable and well-designed experiments
Our take
Affirm offers point-of-sale loans to consumers, working with merchants like Shopify, KAYAK, and Walmart. Buy now, pay later transactions have grown in popularity in recent years, and this business is tapping into the market with a totally different approach to credit - by delivering the Affirm card, the first US debit card with the option to pay-over-time.
Boating over 15 million customers and 245,000+ merchants, the company offers flexible payback options, ranging from 3 to 36 months. The interest rates run between 0% and 30%, so, while they are not necessarily the cheapest option, Affirm prides itself on having no fees for late payments, no hidden charges, and total transparency about what people will pay before they take out a loan.
Affirm collects payments from the customers and pays the merchants directly, shouldering the risk itself. The company has boosted its market share, expanding its availability beyond the US to include most of Canada, and continues to launch new features and create new partnerships towards bettering its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$500m
SERIES G
Apr 2019
$300m
SERIES F
Total funding: $1.1bn
Company benefits
- Spending wallets
- Supportive communities
- Remote-first workforce
- Generous time off
- Health benefits
- Mental healthcare
- Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
- We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
- We offer 24 company-wide paid days off—which help our teams collectively pause to recharge
- Learning & development
Company HQ
Chinatown, San Francisco, CA
Leadership
Max Levchin
(CEO)Has founded/co-founded numerous companies, holding various executive positions at each, including Paypal, Slide, Glow, HVF Labs, and SciFi VC. Also worked at large brands including Google, Yelp, Yahoo, and Evernote.
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