Business Development Coordinator, TourRadar
3+ days a week in office
Online multi-day tour comparison marketplace
Open for applications
Online multi-day tour comparison marketplace
201-500 employees
Open for applications
3+ days a week in office
201-500 employees
Company mission
To democratize adventure travel, remove barriers, and positively impact people and the planet.
Role
Who you are
- You have previous customer-facing experience or sales experience
- You are based in Toronto
- Excellent communication skills in English (additional French, Spanish, or German a plus)
- Excellent interpersonal skills and ability to relate directly in person and online
- Personal and/or professional travel experience to areas in which TourRadar sells
- Well-organized and responsible with an aptitude for problem-solving
- Natural self-starter, able to prioritize multiple responsibilities
- High standards of customer service and excellent communication and presentation skills
- Enjoys a challenge, a real self-starter!
- Enthusiastic to learn
- Passion for the travel industry
What the job involves
- We are currently looking for a Business Development Coordinator (full-time) to join our Business Development team in Toronto
- Building an understanding of the products offered by TourRadar partners across the globe will help you understand the entire operating scope of TourRadar
- Managing day-to-day partner communication (via Email, Phone and CRM)
- Support our travel agents with day-to-day inquiries and assist with their accounts on TourRadar
- Supporting our operators with sales enquiries through CRM
- Assisting our operators with training and optimization of their adventures listed on TourRadar
- Access and onboard new partners to our platform to ensure we fill any possible supply gaps
- Customer service is key as we connect new partners to our platform, onboard their inventory and train their team
Our take
Finding the best tours when traveling can be tough, with an enormous amount of marketplaces and conflicting information making the process overwhelming. Whilst comparison sites exist for single-day tours to help make the booking process easier, no such solution has currently arisen for multi-day adventure experiences.
TourRadar provides an online multi-day tour comparison marketplace, partnering with tour providers and marketplaces to list a variety of multi-day adventure experiences such as hikes, safaris, festivals, and sailing trips. The marketplace includes a variety of booking customization features such as a 'create your own' adventure option, as well as offering sustainable travel guidance and 24/7 customer service.
Whilst the company will face significant competition from travel marketplace giants such as Kiwi and Tripadvisor, TourRadar has been wise to find its niche in multi-day tours and experiences. Through its user-friendly customization and comparison features, the company aims to reduce the logistical complexity of booking multi-day tours and increase access to lesser-known experiences.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jun 2018
$50m
SERIES C
Oct 2017
$10.1m
SERIES B
Total funding: $65.7m
Company benefits
- Flexibility: Plan your working schedule to maximize your productivity and personal time
- Work from home: Enjoy the comforts of a home office and receive a small contribution to cover related costs
- Learning and development: Learn, grow, and thrive with an individual learning budget
- Mental health support: Access free, anonymous mental health care and coaching led by curated professionals
- Regular social events: Share snacks, stories, and experiences with our regular online and onsite team events
- Work-Life-Balance: Unwind with 25 guaranteed paid vacation days and the possibility to work from abroad
- Sustainability: Collaborate with peers to shape our journey towards eco-friendly adventures
- Travel credits: Experience our world-class adventures for yourself with our travel credit system
Company HQ
Innere Stadt, Vienna, Vienna
Leadership
Travis Pittman
(Co-Founder & CEO)Experience as Project Controls Manager for Atkins from 2004 to 2006. Co-founder of bugbitten.com from 2004 to 2010.
Shawn Pittman
(Co-Founder)Experience as Project Manager for MasterCard. Investment Analyst for LMS Capital plc. from 2001 to 2006.
Salary benchmarks
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