Junior Product Manager, Stoxx
Investment intelligence solutions
Open for applications
Investment intelligence solutions
201-500 employees
Open for applications
201-500 employees
Company mission
Qontigo's mission is to partner with investors and wealth managers to optimize their clients’ investment impact.
Role
Who you are
- This role requires ability to communicate clearly with customers as well as internal escalation, a desire to learn about our ISS Market Intelligence products and financial services as a whole
- Degree in an analytical field of study such as Computer Science, Management of Information Systems, Economics, or Finance
- Minimum of 2+ years of experience in the broader financial industry
- In-depth knowledge of data mapping, database structures
- Experience with supporting customer issues as level 1 support
- Looking for someone with problem solving skills
- Ability to communicate with customers and work with internal teams to problem solve
- Prior experience with documenting support resolutions (knowledge base)
- Desire to immerse in product culture and software development team experience
- Eagerness to learn about industry operating environment and new data/technology concepts
- Strong desire to demonstrate verbal and written skills
What the job involves
- ISS STOXX is currently hiring a Junior Product Manager to support our Market Intelligence product teams as our customer base is expanding
- You will interact directly with customers in getting them onboarded, offboarded, resolving connection and data challenges, and partner with our technology, data operations, customer success, product and business development teams to ensure proper tracking and escalation to achieve timely resolution of issues
- Quickly learn about the data sets and products
- Assist in setting customers up across our web, API and cloud offering
- Resolve customer issues and communicate with them
- Track issues, identify any patterns and escalate to proper internal teams
- Work across many data sets including advisor, asset management products and trends
- Partner with the customer success and account teams in reviewing challenges and opportunities
- Identify potential product enhancement and ideas to the product team
Salary benchmarks
Our take
STOXX, previously Qontigo, was created by capital market giants Deutsche Börse Group in 2019 after its acquisition of stock market indexes STOXX and DAX, as well as portfolio construction and risk analytics company Axioma.
By combining index intelligence with Axioma’s risk analytics, the company’s purpose is to provide hedge fund, wealth, and asset managers with the tools to navigate a quickly shifting marketplace. Although STOXX keeps its customer base under wraps, it claims to work with some of the world’s largest asset management companies and financial institutions.
Considering that Deutsche Börse Group operates the Frankfurt Stock Exchange, it’s no surprise that STOXX is operating in such elite circles. The company has already expanded globally through the US, Europe, Asia, and Oceania, and looks set to keep growing, with a potential IPO looking more and more likely in the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (1 round)
Sep 2019
$720m
GROWTH EQUITY VC
Total funding: $720m
Company HQ
Main-Taunus, Eschborn, Germany
Leadership
Sebastian Ceria
(CEO)Previously served as the CEO of Axioma, which they founded and led since 1998. Before this they were an Associate Professor of Decision, Risk and Operations at Columbia Business School.
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