Senior Manager, Honor
Engineering Growth Tech
$240-274k
+ Equity
More information about location
In-home care network
Be an early applicant
In-home care network
501-1000 employees
Be an early applicant
$240-274k
+ Equity
More information about location
501-1000 employees
Company mission
To change the care industry by building the first-of-its-kind care network and expand the world’s capacity to care.
Role
Who you are
- Computer Science or Engineering focused undergraduate or master degree in computer science or equivalent experience in a technical company
- Demonstrated leadership of one or more engineering teams in different size organizations from startup to scaled big tech to deliver initiatives and architecture
- Demonstrated Software Management skills including design, feature prioritization, operations and successful deployment/release management delivering or growing online or SaaS products
- Building Customer focus informed from regular direct user interaction, industry monitoring, and observations across domains. High eq, empathy visible via UX in products built and the development process
- Prioritization across multiple workstreams: Managing multiple goals, deadlines, timelines, scopes, and resources
- Communication & Collaboration Skills: Ability to communicate effectively, particularly via written communication with both technical and non-technical team members from front line contributors to c-level leaders
What the job involves
- You lead and build engineering teams to deliver Growth Tech solutions to our Home Instead offices
- You partner with Product and Data to deliver innovation and scalable solutions for demand management, hiring, and care operations
- Your solutions interact with leading 3p SaaS used by thousands of users to drive operations automation and intelligent prioritization of tasks that drive our key business metric: increasing the hours spent caring for aging clients
- Each release delivers new functionality and progress toward office operations architecture
- You lead architecture and delivery
- You prioritize development by customer voice, adoption potential, business impact, and architecture improvements
- Drive product from concept to launch and operations
- Develop and execute a robust technical strategy that encompasses development methodologies like Agile and Scrum, systems architecture, and extensive use of cloud platforms (AWS, Azure, Google Cloud)
- Lead and review the architecture of systems, ensuring best practices in code quality, managing technical debt, and implementing effective APIs and eventing strategies
- Oversee the migration strategies from third-party to in-house solutions, ensuring seamless transition and integration
- Partner with Product to align delivery to identified Customer needs from regular operator conversations, data and process analysis, and industry best practices. Drive the voice of the customer with weekly “Owner WBR” sessions using your products to conduct deep dive operating reviews at the owner/franchise level
- Help define Growth planning architecture vision and then coordinate stakeholder requests and customer needs into product solutions complete with feedback loops, adoption plans, and collaborate on measured business impact projections
- Lead project planning activities including sprint planning, resource allocation, setting timelines, budgeting, managing cross-team dependencies, and risk management
- Ensure the delivery of projects on time and within budget, while managing the technical and business risks
- Hire, align, and develop your team into defined roles with ongoing refinement of team charter and mission
- Mentor and develop the team, promoting a healthy engineering culture and managing performance to foster engineering excellence and career development
- Increase franchise owners with revenue growth -- by improving input drivers and efficiency through focus on high-value tasks
- Drive product adoption/satisfaction while lowering operating costs
- Responsible for improving operational efficiency, managing technical operations, and ensuring system reliability to support business operations and growth
- Increase automated and AI powered applications
- Increase delivery cadence of new functionality and business value
Application process
- We're hiring across the U.S., with an entirely virtual interview and onboarding process
Our take
Longer life expectancy and an aging population has resulted in the significant growth of the home-based care industry, as nearly 90% of people over the age of 50 wish to live in their homes as long as possible.
Honor is a technology-enabled home care company that partners with local care agencies, who leverage its infrastructure to handle back-office functions such as billing, scheduling, and staffing. The company currently provides non-medical home care services to people across the United States, supporting over 100,000 care professionals.
Boasting the world's largest home care network, the company's advanced care platform is revolutionizing how society cares for older adults. Powering over 1 million hours of care each week and with a number of key leadership hires announced over 2024, Honor is well set to see continued growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Oct 2021
$70m
SERIES E
Oct 2020
$140m
SERIES D
Total funding: $322m
Company benefits
- Remote-First Work Model
- Company Equity
- Comprehensive Benefits - Including Health, Mental Health, Dental, Vision, and Life Insurance for You and Your Family
- 401k Matching
- Generous Vacation Policy
- Corporate Giving & Volunteering Programs
- Paid Parental Leave
Company values
- We Value People - Everything we do revolves around people
- Care Starts With Connection
- Great Solutions Demand Empathy
- When You Grow, We Grow
- Our Differences Propel Us
Company HQ
Yerba Buena, San Francisco, CA
Articles
Leadership
Seth Sternberg
(Co-Founder & CEO)Studied at Yale and has an MBA from Stanford. Started out as an M&A Lead at IBM, and co-founded Meebo in 2005. Was a Product Management Director at Google.
Sandy Jen
(Co-Founder)Studied Computer Science at Stanford and co-founded Meebo, acting as its CTO. Was an Engineering Manager at Google, and is also a current Board Member of Ultimate Impact.
Monica Lo
(Co-Founder & Strategy & Operations)Studied at Dartmouth, Stanford and Harvard Kennedy. Was an Associate at A.T. Kearney and Manager of Strategic Initiatives at Safeway.
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