Solutions Engineer, Clio
CA$113.8-153.8k
OTE
CA$85.3-115.3k
BASE
+ Uncapped Commission
2+ days a week in office
Legal practice management software
Be an early applicant
Legal practice management software
1001+ employees
Be an early applicant
CA$113.8-153.8k
OTE
CA$85.3-115.3k
BASE
+ Uncapped Commission
2+ days a week in office
1001+ employees
Company mission
Clio's mission is to build cloud-based and client-centred technology that will transform the legal experience for all.
Role
Who you are
- 2+ years of experience working in either Sales or Customer Success (or other relevant experience) for a SaaS provider
- Creative problem solver with a proven track record of success
- Ambitious, curious mindset to always work to find creative solutions to difficult problems
- Strong verbal and written communication skills
- Hungry to learn and help team deliver on ambitious goals in supporting the sales organization to meet revenue targets
- Comfortable delivering technical sales presentations, product positioning, and objection handling
- Ability to build strong relationships with both internal and external stakeholders
- Strong technical experience and understanding of cloud technologies, including APIs, database migrations and security infrastructure
Desirable
- Have worked in partnership with Solutions Engineers in previous roles
- Demonstrate a keen interest in improving your craft by using AI
- Have a baseline understanding of legal domain knowledge
What the job involves
- We’re looking for a Solutions Engineer to join our rapidly growing Sales team in Calgary, Vancouver, or Toronto
- This role is for someone with a positive attitude, growth mindset and a sense of ownership to take projects from ideation to completion
- As an excellent communicator, who is naturally curious and able to explain complex technical solutions to various stakeholders, you will serve as a partner to our Account Executives to help support and close business
- You will be able to support a full sales cycle, beginning at technical scoping and solution architecture in presales all the way through proper handoff to the Customer Success teams
- Our Solution Engineering team is the swiss army knife of our entire sales organization
- With hybrid skill sets, they serve as the technical encyclopedia communicating how the product, platform, channel and competitive landscape operates and solves specific problems while articulating value to the customer
- Provide business value and technical sales support for assigned opportunities
- Collaborate closely with Sales to clearly articulate the following: Clio core platform capabilities, Clio App Ecosystem integration partners, Clio Certified Consultants offerings, competitive landscape and differentiation, database migration services, industry best practices, and the creation of ‘out of the box’ custom solutions
- Serve as the technical lead and owner of technical deal strategy
- Strategize with Sales to create business value, drive urgency and contribute to revenue goals
- Provide and support proof of concepts of the technology and connect this back to business value, benefits and ROI
- Enable Sales to deliver targeted, persona-based, business-value driven demonstrations and meetings
- Stay on top of industry news, technology products, platforms and partners to ensure you and your team provide and maintain deep industry and ecosystem expertise
- Find ways to continually maximize efficiencies and revenue per account in the technical sales process and support sales efficiency across sales teams and segments, including deep knowledge and value of all of Clio’s core products (Clio Work, Manage, Grow, Draft, Accounting & Payments)
- Collaborate closely with Product and Engineering teams to help collect, document, communicate and influence product roadmap based on market/customer require
Our take
Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.
Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.
Clio has raised a large amount of investment capital and benefited from the COVID-era move to cloud technologies. Most recently, it raised a 2024 Series F round, which saw the company attain a valuation exceeding $3 billion. This funding is being used to accelerate AI development and to allow existing investors and employees to cash out their shares.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Company equity
- $500 contribution when you become a parent and/or guardian
- 4-week minimum vacation
- Work from home when you need to (role-specific)
- Parental leave options for moms and dads
- Customizable extended health benefits (including $2000 per year to spend on counseling)
- Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes
- RRSP-matching
Company HQ
Burnaby, BC
Leadership
Jack Newton
(Founder & CEO)Experience as Director of Product Development for Chenomx Inc. from 2004 to 2009. Advisor for Logikcull.com, dealcloser, and Athennian.
Rian Gauvreau
(Board Member)Experience developing legal technology for Gowling Lafleur Henderson LLP from 2000 to 2008. Graduated the University of British Columbia with an M.B.A. in Strategic Management in 2011.
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