Director of Global Sales Strategy & Operations, Grafana Labs
£114.4-137.2k
OTE
+ RSUs
The open and composable observability platform
Be an early applicant
The open and composable observability platform
1001+ employees
Be an early applicant
£114.4-137.2k
OTE
+ RSUs
1001+ employees
Company mission
To unite data, no matter where it lives, and empower its users to analyze, take action, and make smart decisions.
Role
Who you are
- You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity
- To be successful, you will be able to operate in an unstructured, fast paced environment as you help build the foundations for our future growth
- 7+ years of experience in strategy and operations, consulting, enterprise technology sales/strategy, or a similar role
- Demonstrated track record of strategic thinking and analysis – seeing over the horizon to identify opportunities, envision models, and strategic paths to capture opportunities, as well as spot emerging risks
- Experience in a Sales or GTM organization, and familiarity with common sales methodologies (MEDDPICC or MEDDIC) and models (rep productivity, rep capacity, and quota modeling)
- Experience with sales productivity tools (Outreach, Clari, People.ai)
- Excellent communication skills with executive audiences - explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis
- High comfort with ambiguity. You identify the right priorities and put in the hard work without need for external motivation
- You think critically and creatively, continually reorienting to obstacles to define a better way to achieve our goals
- You are an entrepreneurial and industrious leader that thrives collaborating with teammates that challenge you to grow every day
- You carefully balance the ability to put a hard technical problem under a microscope, without losing sight of the bigger picture required to effectively communicate with stakeholders
- You prioritize those things that are important and urgent (instead of just doing more)
- Based in the UK
- Bonus Points For:
- Previous experience in open source
- Experience with Grafana, Tableau or other analysis/BI tools
- Experience with SQL or similar database querying language (you won’t be deep in SQL, but helps to have heard of a LEFT JOIN)
- Familiarity with Salesforce CPQ, Zuora, or other CPQ / Q2C / subscription management tools
What the job involves
- Grafana’s GTM organization is looking for a Director of Global Sales Strategy & Operations
- Reporting to our Head of Field Operations, you will support the Global Sales organization to accelerate our go-to-market expansion efforts
- You will partner directly with our London-based Global VP of Sales and their direct reports
- Act as a trusted advisor to our Sales leaders, identifying opportunities for improvement and aligning the organization around global goals
- Set the rhythm of the business around forecasting, pipe generation, performance reviews, and planning with your business partners
- Create, codify and enforce sales policies that drive scale, consistency and fairness
- Establish measurements and reports to analyze business performance, set operational targets, and drive the programs across the larger Go-To-Market Operations team
- Work with Sales leaders to evaluate strategic opportunities and/or transformational initiatives: New market evaluation, segmentation definition, sales process refinement, enablement needs, etc
- Lead, development, and mentor a team of global sales operations professionals driving towards a collective goal
Our take
Observability plays a crucial role in software development, where dashboards are pivotal for monitoring the health of IT infrastructure across an organization. However, for developers, the frustration of spending unnecessary time navigating between different dashboards to find the latest information detracts from valuable programming time.
Grafana collaborates closely with its clients to create customizable observability platforms, striving to enhance efficiency in observability. Its offerings include cloud-based data structures, dashboards, API plugins, and collaboration tools. Currently, Grafana boasts over 25M users globally, with a customer base exceeding 5,000, including prominent names like Bloomberg, PJ Morgan Chase, eBay, PayPal, and Sony.
While Grafana provides free plans with a simplified tool package, the Grafana Enterprise Stack offers customized observability solutions on a monthly subscription basis. The company's ongoing strategy revolves around continually improving Grafana to meet users' demands, enhancing functionality with each iteration, and fostering community engagement by enabling users to share their Grafana dashboards with the broader open-source community.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
49% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2024
$270m
SERIES D
Apr 2022
$240m
SERIES D
Total funding: $805.2m
Company benefits
- Vacation: Balance is key. Our team enjoys 30 days of paid vacation each year on top of national holidays, parental leave, and sick leave. We also take a breather on a number of Grafana Shutdown Days each year
- Healthcare: We’re proud to provide health coverage or stipends for our colleagues in the US, UK, Canada, the Netherlands, Sweden, Singapore, and India
- Retirement planning: There’s no time like the present to start saving for your future. We make employer contributions into the pension pots of our team members in the US, UK, Canada, the Netherlands, Sweden, and Germany
- Professional development: On top of a $1,500 annual learning and development stipend, Grafanistas have thousands of on-demand courses at their fingertips to help them grow professionally. Want to attend a conference or training? Go ahead. Just pass on what you learned
- Work location: Vast majority of our roles are fully remote, focused on hiring the best talent and allowing you to perform from the comfort of your home. If you fancy a change of scene, we’ll also reimburse you up to $175 a month for a personal co-working space
- Choice of tech: There’s no one-size-fits-all when it comes to the tech required to do your job. Choose the laptop and accessories you need when you join us, and we’ll refresh them every three years
- Mindfulness: When you join the team, you can sign up for a complimentary subscription to Headspace to take advantage of the benefits of mindfulness and meditation. Our wellbeing resource group also organize sessions run by fellow Grafanistas or external trainers
- Paid parental leave: Grafana offers paid parental leave to all eligible new parents. This offers Grafanistas time to bond with and care for their children in the first year after birth or adoption
- Global Employee Assistance Program: We offer all team members a 100% confidential support service with 24/7 365 access to professionally qualified counsellors and specialists
Company HQ
Financial District, New York, NY
Leadership
Raj Dutt
(Co-Founder & CEO)Currently a Board Member at NSONE. Previously founded Voxel where they served as the CEO for 12 years. They also served as the Senior Vice President of Technology at Internap Network Services.
Torkel Ödegaard
(Co-Founder)Graduated from Mälardalen University with a Master's in Computer Science. Founder of Coding Instinct. Previously worked as a Consultant at H&M, Avega, and Ebay.
Anthony Wood
(Co-Founder)Previously worked at Visa and Voxel as a Senior Systems Engineer. They also have Systems Engineering experience at PalVision and iiNet.
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