People Advisor, Accurx
£40-45k
+ £14.5K Equity
3 days a week in office (Shoreditch, London)
Patient communication for healthcare professionals
Posted today
Patient communication for healthcare professionals
201-500 employees
Posted today
£40-45k
+ £14.5K Equity
3 days a week in office (Shoreditch, London)
201-500 employees
Company mission
To make patients healthier and healthcare staff happier.
Role
Who you are
- You understand and enjoy people operations and systems – and you’re happy rolling up your sleeves when needed
- You’ve had some exposure to ER and are confident handling straightforward cases
- You’re curious, thorough, and keep the employee experience front of mind in everything you do
- You’re organised, reliable and proactive – you spot things that need attention and get stuck in
- You communicate clearly, and are comfortable advising managers on people matters
- You care about the detail – especially when it comes to data, process, or compliance
- You’re a team player who’s always happy to pitch in and support others
What the job involves
- As a People Advisor at Accurx, you’ll be a key member of our People Team, reporting into a People Partner
- You’ll be the go-to person for ensuring our people operations run smoothly and efficiently, while also helping to shape and improve how we support our team as we scale
- This role sits at the heart of ensuring a great employee experience through simple, tech-enabled, and human-centric people processes
- While much of our work is powered by technology, you’ll need a solid understanding of our systems and processes to provide oversight and jump in when needed
- Oversight of our people processes across the employee life cycle, ensuring they’re run smoothly and consistently
- Maintaining data integrity in our HRIS (Bob)
- Acting as the People Team point of contact for payroll
- Owning the maintenance and accuracy of the employee hub
- Managing the visa sponsorship process and ensuring records are kept up to date
- Overseeing probation admin and ensuring a great new starter experience
- Supporting onboarding by preparing workflows, answering new joiner queries and setting up new starters in our systems
- Owning ER cases and providing guidance on:
- Performance improvement plans (PIPs)
- Sickness absence and return-to-work interviews
- Wellbeing and flexible working requests
- Parental leave queries and processes
- Conducting exit interviews and identifying themes
- Acting as the owner for our People policies – from keeping them up to date, researching market practice and advising managers/employees
- Supporting our People Partners with ad hoc projects and ER matters
- Owning quarterly people reporting and delivering insights to the team
- Running internal surveys and feeding back actionable themes
- Supporting preparation for the annual pay review cycle
Application process
- Deadline to Apply: July 21, 2025 at 11:00 PM UTC
Salary benchmarks
Our take
Communication between patients and nurses/doctors has typically happened via telephone call or post. This outdated technology is costly and doesn't provide a great experience. Accurx solves this problem with its communication and collaboration platform.
Accurx is building tools that allow GPs and other healthcare providers to communicate more efficiently with their patients and with each other in order to deliver top-quality care. Its products are now used in over 95% of GP practices. This is testament to the value of Accurx's platform.
Since raising considerable funding, Accurx has been focused on growing its team and developing its products, including batch messaging between clinics and patients, to help care sites ease the burden of long wait lists and understaffing. With these challenges continuing to mount for the health system, Accurx is likely to remain in high demand for the foreseeable future.
Steph
Company Specialist at Welcome to the Jungle
Insights
56% female employees
30% employee growth in 12 months
Glassdoor (3.6)
Company
Employee endorsements
Meaningful work
"I feel privileged every day to be improving how healthcare is delivered. We already make a huge impact, and we're just getting started. We regularly..."
Funding (2 rounds)
Sep 2021
$37.6m
SERIES B
Mar 2019
$12.1m
SERIES A
Total funding: $49.7m
Company benefits
- 👩🍳 We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!
- 🏢 We are office first, all accuFolk come to our office in Shoreditch 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here.
- 🤝 Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more.
- 📚 Allocated annual learning & development budget
- 🐣 Enhanced parental leave policy (18 weeks of leave at full pay for both birthing and non-birthing during your child’s first 5 years)
- 🌍 Working abroad policy (work from anywhere for two weeks, up to twice per year)
Company values
- Fix healthcare communication
- Raise the bar
- Embrace challenge
- Be a driver, not a passenger
- Succeed together
- Move with urgency
- Be relentlessly resourceful
Company HQ
London, UK
Articles
Leadership
Jacob Haddad
(Co-Founder)Started their career in healthcare consulting with Newton Europe and Outcomes Based Healthcare. Joined Entrepreneur First where they started Accurx.
Diversity, Equity & Inclusion at Accurx
- Each health system is made up of a diverse workforce, serving 100% of the population. We are building for them, not us. We can only transform health systems if we build a diverse team, rich with different backgrounds, opinions and personalities.
- We particularly welcome applications from those who are significantly underrepresented in the technology sector, such as women, trans people, non-binary people, people with disabilities and people from black and underrepresented ethnic communities.
- You can find more information about Diversity, Inclusion and Belonging at Accurx on our Candidate Hub - https://accurx.notion.site/Diversity-Equity-Inclusion-Belonging-DEIB-24cc8751696f4434b4af64efd9de1b1a
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