Senior Director of Client Management, Cedar

$130.1-170k

Salary dependent on location. + Eligible for bonus and equity.

Senior and Expert level

Remote from US

AI-powered healthcare financial experience platform

Be an early applicant

AI-powered healthcare financial experience platform

501-1000 employees

FintechHealthcareB2BArtificial IntelligencePaymentsFinancial Services

Be an early applicant

$130.1-170k

Salary dependent on location. + Eligible for bonus and equity.

Senior and Expert level

Remote from US

501-1000 employees

FintechHealthcareB2BArtificial IntelligencePaymentsFinancial Services

Company mission

To make healthcare more affordable and accessible through our consumer-friendly platform that's powered by data science, smart product design and personalization.

Job

Company

Role

Who you are

7 -10 years of experience in account management, sales, business development and/or consulting
Proven track record of building VP-level and above relationships with health system partners
Experience securing contract renewals and/or expansions
Strong written and verbal communication skills
Experience and strong interest in the healthcare tech industry
Ability to go deep to understand and speak to product capabilities
Demonstrates a self-starter mentality
Experience working with several internal partners across departments such as product, engineering, and marketing

What the job involves

As a Senior Director of Client Management, you will serve as the face of Cedar to our clients
Key areas of focus will be building positive relationships with executive partners, driving strategy around partnership expansion opportunities, and collaborating with internal partners from different departments to execute on client strategies
Own and drive client strategy: Develop and execute tailored account strategies that align client goals with Cedar’s business objectives, ensuring long-term partnership success
Serve as a trusted advisor: Build strong, consultative relationships with C-suite and VP-level client stakeholders, understanding their business challenges and positioning Cedar’s solutions effectively
Leverage data and insights: Use analytics and storytelling to demonstrate value, identify optimization opportunities, and support renewals and expansions
Collaborate cross-functionally: Partner with Sales, Product, Commercial Strategy, and Operations to deliver seamless client experiences and identify growth opportunities
Influence and advocate: Navigate complex client organizations and internal teams to resolve issues, negotiate contracts, and drive outcomes that balance client needs and company goals
Represent Cedar leadership: Prepare executives for client engagements and ensure alignment across senior stakeholders internally and externally

Our take

Over $1B is said to be lost annually by physicians as a result of inefficient and disjointed healthcare billing practices. The subsequently low patient satisfaction rates lead to poorer care, and real losses for providers who see patients switching away from their plans.

Cedar looks to remedy these issues with a selection of consumer-facing services which streamline billing, insurance and healthcare processes. Healthcare billing concerns a huge percentage of US adults, so optimizing patient satisfaction is of increasing concern - a great opportunity for the company.

After acquiring competing patient finance streamlining service OODA Health in 2021, Cedar netted substantial funds and launched its Payer Intelligence Layer. This has allowed it to integrate data from insurers and providers to create a single source of information. The company was also endorsed by the Montana Hospital Association's shared services division, to be listed as its only preferred patient financial engagement technology.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

50% female employees

-9% employee growth in 12 months

Glassdoor (4.1)

Company

Funding (last 2 of 5 rounds)

Dec 2022

$68.4m

SERIES D

Mar 2021

$200m

SERIES D

Total funding: $394.4m

Company benefits

Multiple health / dental / vision insurance options to fit your needs
Generous compensation package, including equity and 401k program matching 100% of your contributions, up to 3% of your annual compensation
Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
We provide up to $10,000 in reimbursement through Carrot Fertility to support comprehensive, inclusive care for family-forming and reproductive health journeys
16 weeks of parental leave for all expecting parents
Remote-friendly team events
Location flexibility: you can work from home, in our NYC headquarters, or any combination of the two
Constant learning and development opportunities
Resources for mental and physical wellbeing

Company HQ

Tribeca, New York, NY

Leadership

Dr. Florian Otto

(Co-Founder & CEO)

Previously an Executive at Zocdoc where they drove the commercial adoption of the platform. Also founded a daily deal company in Brazil (ClubeUrbano) that was eventually acquired by Groupon.

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