Senior Product Manager, Cove
All-in-one commercial property management software
Be an early applicant
All-in-one commercial property management software
21-100 employees
Be an early applicant
21-100 employees
Company mission
To create a great solution for real estate and property management, and to be great contributors to our community.
Role
Who you are
- 5+ years in a product management role at a B2B SaaS company, with clear examples of owning a product area through multiple full cycles of discovery, build, launch, and iteration
- Enterprise SaaS experience. You understand how decisions get made in complex organizations, what implementation and onboarding really mean for retention, and how to build for multiple stakeholders with different incentives
- Strong customer instincts. You've spent real time in the field — not just discovery calls — and you know the difference between what customers say and what they actually need
- Agile fundamentals. You've run sprints, managed backlogs, and know when to follow the process and when to break it
- Clear, direct communication. You can write a strategy doc that gets leadership aligned and a spec that engineers trust. You've made hard prioritization calls and explained them well
- Comfort with ambiguity at scale. You've operated in fast-moving environments where the roadmap is partly built and partly invented. You create clarity rather than wait for it
- You've built real things with AI prompts, workflows, lightweight tools, using environments like Cursor, v0, Replit, or similar. You prototype to learn, research, and demo
- You can move from idea to working prototype fast enough to use it in a customer conversation the same day/week
- You have strong opinions about where AI creates genuine leverage in CRE workflows vs. where it's still noise and you can articulate the difference to both technical and non-technical stakeholders
- You've thought about responsible AI rollout for operational software: what it means to automate tasks that affect real people's daily work
- Experience in commercial real estate, proptech, facilities management, or a closely adjacent space (smart buildings, hospitality, field service operations)
- Familiarity with how property management teams actually operate: the role of legacy systems, the complexity of multi-tenant buildings, the relationship between owners and operators
- An appreciation for why integrations (access control, parking, accounting) aren't just technical specs, they're the connective tissue of how buildings run
- Awareness of the competitive landscape, including broader consolidation trends in building tech
- A track record of structured bets: you've defined hypotheses, run experiments, and been willing to kill your own ideas based on evidence
- Fluency with discovery frameworks: jobs-to-be-done, opportunity solution trees, or similar and the judgment to know when to use them and when to move faster
- Experience on multi-sided platforms where landlord, operator, and tenant priorities don't always align
- You set a high bar for product quality and workflow design, especially for operational software used daily by non-technical users
- You've worked closely with design and engineering and know how to push for better without burning bridges
- You've mentored junior PMs or raised the craft of teams around you, formally or informally
- You use data rigorously and know the difference between metrics that matter and metrics that flatter
What the job involves
- We're looking for a Sr Product Manager who has a firm grasp of the product management fundamentals (customer discovery, roadmap prioritization, sprint execution, stakeholder alignment), and who has experience with what is now possible with AI
- As the tooling landscape changes with AI, and dev speeds increase the pressure on product management to move fast, with confidence in ideas has never been higher
- At Cove, you won't just manage a roadmap, you'll help define the product strategy for a platform that sits at the center of how commercial real estate gets operated
- You'll work alongside our leadership team, embed with customers across major portfolios, and use your CRE domain knowledge to make faster, smarter calls
- This is a high-ownership role for someone who's been around the block and wants to do their best work
- Lead product areas end-to-end: setting strategy, driving discovery, and owning outcomes from launch through iteration
- Develop deep fluency with Cove's customer segments (property managers, building engineers, portfolio owners) and become a trusted voice on their workflows, pain points, and priorities
- Drive sprint ceremonies and agile rituals with enough experience to adapt the process to what the team actually needs
- Rapidly prototype concepts using AI tools to validate bets before committing engineering resources and set the standard for how the broader product team works
- Write clear, well-scoped requirements that give engineering confidence without over-prescribing solutions
- Scope and de-risk large, complex initiatives, structure experiments, define success metrics, and make the call to scale or stop
- Partner with sales, marketing, and customer success to shape positioning, enable the field, and close feedback loops
- Bring expertise around the CRE proptech landscape, competitive products, emerging AI capabilities, customer workflow trends
- Contribute to product team culture: raise the bar on discovery rigor, documentation quality, and cross-functional collaboration
Our take
Despite digital innovation in most sectors, the way we interact with real estate and office spaces has been left relatively untouched. Whilst the concept of smart homes and offices does present an exception, this mostly concerns interacting with innovative hardware as opposed to the physical spaces that already exist within a property.
Cove builds technology and user experiences for real estate owners and business offices, aiming to augment them with cutting-edge technology. This includes space reservation software, guest check-ins, communication displays and room-viewing booking systems. The company also provides services such as catering, internet and workspace design.
Remote working has had a dramatic effect on the way people see their workplaces and living spaces, leading to many startups addressing convenience and technology in spaces. However, Cove has taken a unique approach to the matter, providing all-in-one innovation management and service packages to optimise the value it provides.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jul 2024
$6m
EARLY VC
Jun 2022
$10m
EARLY VC
Total funding: $24.4m
Company benefits
- Competitive Salary
- Flexible Work Environment
- Paid Parental Leave
- 401k Match
- Health, Dental and Disability/Life Insurance
- Career Growth and Development
Company HQ
Kalorama, Washington, DC
Leadership
Adam Segal
(Co-Founder & CEO)Prior to co-founding Cove in 2013, Adam graduated from Northwestern University's Kellogg School of Management with an MBA in 2009 and then from Harvard Kennedy School in 2012 with an MPA.
Jeremy Scott
(Co-Founder & CTO)Alongside serving as Cove's CTO, Jeremy is a Research Assistant at MIT. He graduated from Massachusetts Institute of Technology with a PhD in Computer Science & Multimodal Interaction.
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