Website Project Manager, Aircall
$120-140k
+ Equity.
AI-powered communications platform
Job no longer available
AI-powered communications platform
501-1000 employees
Job no longer available
$120-140k
+ Equity.
501-1000 employees
Company mission
To empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.
Role
Who you are
- Strong project management skills with the ability to manage multiple priorities and timelines
- 5+ years of experience in website development and technology
- Experience working with a headless CMS is mandatory
- Familiarity with SEO, web tagging, and analytics scripts such as Google Analytics and Google Tag Manager
- Good knowledge of web standards, GDPR requirements and UX/UI
- Previous experience with Next.js, GitLab, Vercel, or hosting technologies like AWS is a plus
- Knowledge of tools such as Storyblok, Chili Piper, Salesforce, and Marketo is a plus
- Understanding of web tagging, analytics, and the ability to manage multi-language sites
- A keen eye for detail, ensuring high standards of UX/UI across all website projects
- Excellent communication and interpersonal skills, with the ability to bridge the gap between technical and non-technical teams
What the job involves
- As the Website Project Manager at Aircall, you will be the crucial link between our marketing and engineering teams, ensuring the seamless development and maintenance of the Aircall website
- You’ll collaborate closely with various internal teams—including Brand & Content, Demand Generation, Marketing Operations, GTM Enablement, and more—to deliver top-tier web projects
- Act as the primary liaison between marketing and engineering teams for all website-related projects
- Manage content, design and translations and use Storyblok to create/update pages
- Oversee and prioritize the website project roadmap, managing multiple projects simultaneously using Scrum and Sprint methodologies
- Own and manage website-related Jira requests, ensuring timely and effective resolution
- Ensure pixel-perfect implementation of website designs, focusing on exceptional UX/UI
- Enable regional marketing teams by granting access to update blog content in Storyblok
- Serve as the main internal technical point of contact for all website-related topics, collaborating with teams such as Marketing, SEO & Content, Operations, IT, Fraud, Security, and Sales Ops
- Provide support for all teams having access to Storyblok
Our take
Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.
Aircall isn't the only company in this space, and it faces heavy competition from Cloudtalk, another cloud-based call centre solution. However Aircall stands out in the market by its use of open APIs and webhooks, making integration with existing productivity and helpdesk tools much easier, and its superior call quality. Aircall has developed a significant customer base with these strengths, with over 20,000 companies using its platform.
The company has raised significant funding in recent years, highlighting the confidence investors have in their offering. With a rapidly expanding presence in the US, European, UK and Australian markets and the recent addition of AI voice agents to handle business calls 24/7, Aircall is clearly set on innovating at scale.
Steph
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$120m
SERIES D
May 2020
$65m
SERIES C
Total funding: $225.6m
Company HQ
NoMad, New York, NY
Leadership
Scott Chancellor
(CEO)Prior to joining Aircall as CEO in 2023, Scott was CEO of Humu and Chief Product/Technology Officer at Apptio. He also spent 7 years at Amazon Web Services as a Director and General Manager of AWS Insights.
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