Renewals Specialist, Amplify
Sales
$57-60k
+ Stock options & Commissions based pay
More information about location
K-12 curriculum & assessment publisher
Be an early applicant
K-12 curriculum & assessment publisher
1001+ employees
Be an early applicant
$57-60k
+ Stock options & Commissions based pay
More information about location
1001+ employees
Company mission
To help educators create the next generation of scientific innovators as well as citizens who are sceptical, curious, and evidence-based thinkers.
Role
Who you are
- 2+ years of work experience in a fast-paced corporate environment and/or educational setting
- 2+ years of experience with Salesforce
- Proficiency in Google Suite applications or the equivalent Microsoft applications
- Experience with sales and/or contract renewals, showcasing a proven track record
- Ability to travel up to 10% of the time for training and national sales meetings
Desirable
- 3+ years of professional work experience in the K-12 education space
- Understanding of Amplify’s products
- Proficiency with Google Suite
- Proficiency with Excel or Google Sheets, with an understanding of pivot tables and vlookups
- Self-motivated, diligent, persistent, dependable, and possessing strong leadership skills
- Strong communication and organizational skills
- Ability to handle high-volume transactions while working collaboratively
- Ability to respond quickly to multiple ad hoc requests while meeting customer expectations)
What the job involves
- The Renewals Specialist plays a key role in managing and optimizing our subscription accounts to ensure a seamless customer experience
- This role involves renewing, up-selling, and closing high-volume renewals with upcoming expirations to drive revenue for assigned accounts
- You will collaborate with cross-functional teams to maintain an accurate pipeline, ensuring effective forecasting and achieving high renewal rates, all while delivering exceptional accuracy, efficiency, and service to our customers
- This role is under the leadership of the Vice President of Revenue Generation and Renewals and Renewal Management
- Create subscription renewal quotes for existing customers
- Proactively contact and work with customers with expiring subscriptions to maximize renewal rates and leverage cross-sell and upsell opportunities
- Manage the high-volume renewal activities, including quoting and ensuring timely renewals
- Address internal and external inquiries regarding renewal accounts and quoting
- Collaborate with Account Executives and Customer Success teams to provide renewal opportunities for strategic accounts
- Collaborate with cross-functional teams to maintain an accurate pipeline for effective forecasting
- Understand Amplify products to effectively up-sell and renew customers
- Provide exceptional customer service by advancing service issues to the appropriate parties
- Use Salesforce.com to organize and track renewal status for assigned territory customers
- Maintain all workflow Service Level Agreements set by Leadership
- Continuously contribute to improving the renewal process to enhance efficiency and effectiveness
- Undertake additional projects as assigned to support the overall objectives of the Renewals team
Our take
Since launching as Wireless Generation in the year 2000, before rebranding in 2012 after News Corp acquired the company, Amplify has grown into one of the leading providers of K-12 curricula, assessment and supplemental programs for ELA (English Language Arts), Math and Science.
The EdTech market has been growing rapidly for the last decade and more, and its value is expected to surpass 230 billion by 2030. This growth means that the company has plenty of competition from the likes of Khan Academy and Kaplan Test, but the fact that Amplify is used by around 10 million students puts it in a very strong position.
After a major growth funding round in 2021, Amplify acquired digital math tools developer Desmos. This is in keeping with its commitment to strategically acquire high-performing education companies in order to expand its own tech and product offerings.
Freddie
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2021
$215m
GROWTH EQUITY VC
Mar 2021
$0.1m
GRANT
Total funding: $263.3m
Company HQ
Dumbo, NY
Leadership
Larry Berger
(Co-Founder & CEO)Co-founded Wireless Generation in 2000 and was CEO until News Corp bought the company in 2010, becoming President and then CEO of Amplify post-acquisition. Serves on the boards of Touch Press, the Academy of American Poets, Lapham’s Quarterly, the Institute for Sustained Attention, and the Southern Education Foundation.
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