Sales Operations Manager, Wheel
Virtual care platform
Job no longer available
Virtual care platform
201-500 employees
Job no longer available
201-500 employees
Company mission
To put great care within everyone's reach.
Role
Who you are
- Bachelor’s degree
- 5-7+ years of Sales Operations, Business Operations and/or Finance experience
- Strong skills and ability to manipulate data in a variety of formats, e.g., Excel, PowerPoint, Sheets, is required
- An understanding of relational databases, including the ability to handle data manipulation via queries
- Knowledge of Salesforce.com or CRM systems is required
- Ability to perform multiple projects simultaneously and creatively execute projects
- Ability to work independently and work within a team environment
- Self starter with a strong bias for action and ability to prioritize and execute across competing priorities
What the job involves
- Wheel is seeking a Sales Operations Manager who has a background in traditional Sales Operations, tools, process, and analysis who will be responsible for providing operational expertise, insights and support to help Wheel’s Commercial team reach our growth goals
- As our Sales Operations Manager, you will help Wheel retain and grow our book of business, accelerate growth, manage sales and support tools, evaluate third-party solutions appropriate for GTM Operations functions, and strengthen go-to-market operations to scale across our business
- This position will work cross functionally across Wheel’s Sales, Client Success, Marketing and Finance teams and play a key role in ensuring Commercial team readiness, evaluating and reporting on key operational metrics, helping to drive sales productivity through tools, optimizing sales execution, and providing insights on results
- Manage Wheel’s CRM system and design, oversee and continuously improve our reporting and insights into our Commercial / GTM functions, across Sales, CS and collaboration with Marketing
- Deliver systems and process reinforcement to new hires and manage on-going Salesforce.com usability and efficiency training as needed
- Assist the Sales Process with data from Salesforce.com to help drive process improvements
- Partner closely with Marketing and Finance to ensure all teams are aligned on goals, data and opportunities for improvement to our Sales process and pipeline objectives
- In coordination with Commercial leadership and finance, administer sales quotas, quota attainment, compensation plans, territory management, program rules, policies, and procedures
- Own Salesforce.com rules, process, and ongoing data integrity to increase functionality to improve team process and usage of Salesforce.com
- Creation of reports and dashboards in Salesforce.com
- Participate and lead process improvement initiatives both internal to segment and across segments as determined by Commercial leadership
- Coordinate with cross-functional teams on sales GTM process, tracking and administration of new sales campaigns and products
- Partner with Commercial leadership to oversee day-to-day process execution and adherence to policies, identify problems, recommend/take corrective action and communicate performance results and/or changes throughout GTM organization and cross-functional business unit team
- Create, update, and maintain sales content consistently, as part of sales training library and in collaboration with Marketing and Product
- Work on broader Commercial Operations projects or initiatives as requested
Our take
In an age where digitisation is transforming the way we interact with healthcare providers, Wheel brings together tech infrastructure and clinicians to power virtual care and telehealth. The company is focused on improving patient access to care and simultaneously addressing an urgent need for clinician empowerment.
The company has created a telemedicine platform that allows companies to provide services to patients under their own brand, with Wheel handling all the back-end technology and providing an easy-to-use interface for healthcare providers to treat people.
With Wheel, not only can prospective patients be connected to the best healthcare provider for their specific needs, but the improvements to efficiency for practitioners contribute to tackling the epidemic of clinician burnout. Past funding has allowed the company to broaden its services and improve its integrations, as it pursues the ultimate goal of better health outcomes for all.
Steph
Company Specialist at Welcome to the Jungle
Insights
103% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2022
$150m
SERIES C
May 2021
$50m
SERIES B
Total funding: $217.6m
Company benefits
- Medical, vision, and dental insurance
- Flexible PTO policy
- $5250 personal growth stipend
- $500 home office stipend
- Flexible WFH policy
- Paid parental leave
Company HQ
Civic District, Austin, TX
Leadership
Michelle Davey
(Co-Founder & CEO)They started their career as an Associate at Medtronic, before roles at International Biomedical and Google. They served as Manager of Favor Delivery and Head of Global Talent at Medici prior to founding RecruitHere in 2016 and Wheel in December of the following year.
Griffin Mulcahey
(Co-Founder)Having spent a year at the Department of Health and Human Services, they worked as an Epstein Becker & Green Associate for over 3 years. They left their role as VP of Strategy at Medici in December 2016 to co-found Wheel in December 2017.
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