Sales Support Specialist, Motorola Solutions
Silvus
More information about location
Communication software for public safety & enterprise
Posted today
Communication software for public safety & enterprise
1001+ employees
Posted today
More information about location
1001+ employees
Company mission
To build and connect safety and security technologies in our never-ending pursuit to keep people safer everywhere.
Role
Who you are
- Bachelor’s degree in Business Administration, Data Analytics, Information Systems, or a related field
- 1–3 years of experience in Sales Operations, CRM Administration, Data Analysis, or a similar data-centric role
- Previous experience working with or supporting a B2B sales team (international experience is a strong plus)
- CRM Proficiency: Hands-on experience with major CRM platforms (preferably Salesforce and Zoho)
- Data Analysis: Advanced proficiency in Microsoft Excel or Google Sheets (Pivot tables, VLOOKUPs, data ivsualization)
- Reporting Tools: Familiarity with BI tools (e.g., Tableau, PowerBI) is highly preferred but not mandatory
- Meticulous Attention to Detail: A natural ability to spot inconsistencies and a passion for keeping information organized and accurate
- Communication Skills: Strong written and verbal communication abilities to effectively collaborate with both technical (forecasting) and non-technical (sales) teams across different time zones and cultures
- Problem-Solving: Proactive approach to identifying data issues and implementing long-term solutions rather than just quick fixes
- Languages: Fluent in English; proficiency in additional languages is highly advantageous for supporting international regions
What the job involves
- Mission: Silvus is seeking a highly organized and detail-oriented International Sales Support Specialist to support our Global Sales division
- In this role, you will be the guardian of our CRM data, ensuring complete accuracy, consistency, and integrity across all international accounts
- You will act as the crucial bridge between our international sales representatives and the forecasting team, guaranteeing that the data used for global business reporting and revenue predictions is reliable, up-to-date, and actionable
- This position will be part of the International Customer Lifecycle team, working in a multi- cultural environment and supporting sales teams across EMEA, APAC and LATAM
- The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion
- Monitor daily CRM inputs from the International Sales team to ensure all account, contact, and opportunity data is accurate and complete
- Conduct regular audits of the CRM database to identify and resolve duplicate entries, missing information, and formatting errors
- Enforce data entry standards and provide ongoing training or support to international sales representatives to improve data quality at the source
- Execute bulk data updates, imports, and exports while maintaining strict data hygiene
- Partner directly with the Forecasting team to ensure they have the precise, real-time data required for accurate revenue and pipeline modeling
- Generate weekly and monthly sales reports, dashboards, and performance metrics for international territories
- Investigate and reconcile any discrepancies between sales activities and forecasting reports
- Serve as the primary point of contact for the International Sales team regarding CRM troubleshooting and data-related inquiries
- Identify bottlenecks or inefficiencies in current data collection processes and propose actionable improvements
- Assist in aligning international sales processes with global company standards to ensure uniform reporting
Our take
Motorola Solutions is a leading provider of communication and software solutions tailored for public safety and enterprise sectors. Its extensive portfolio includes mission-critical radios, command center software and video security systems designed to enhance operational efficiency and safety.
The company's focus extends beyond mere hardware, as it emphasises integrated software solutions that facilitate communication and data management. This integration of hardware and software ensures clients can respond promptly and effectively to challenges.
Looking ahead, the company is focusing on integrating AI into its platforms, as well as developing its partnership with FIFA for the 2026 World Cup.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Flexible work models
- Paid time off
- Paid parental and family leave
- Health care benefits
- Global wellness resources
- Employee assistance programs
- Rotation programs
- Mentor relationships
- Learning and development opportunities
- Retirement benefits
- Employee bonuses
- Stock grants & employee stock purchase plans
Company HQ
West Loop Gate, Chicago, IL
Leadership
James J. O'Connor
(Co-Founder)Co-founded Motorola Solutions in 1999. Founder and Chairman of Chicagoland Entrepreneurial Center and 1871. They are also the Global Head of Venture Capital and Managing Director at William Blair.
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