Business Development Supervisor, Tide
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2-3 days a week in office
Business accounts for SMEs
Posted today
Business accounts for SMEs
1001+ employees
Posted today
+ Share options
2-3 days a week in office
1001+ employees
Company mission
To save businesses time and money - so they can get back to doing what they love.
Role
Who you are
- We are looking for a commercially driven, structured and energetic leader who thrives in a high-growth environment
- Fluent German (written and spoken) and strong English
- Experience leading or coaching sales teams
- Strong background in outbound telesales or SME acquisition
- Proven ability to drive revenue and improve conversion rates
- Experience coaching call quality and developing sales talent
- A data-driven mindset with experience running experiments
- High ownership and accountability
- Confidence influencing stakeholders across departments
- Comfort operating in a fast-moving, evolving environment
- Experience in fintech, payments, banking or SME B2B sales is highly desirable
What the job involves
- As a Business Development Team Lead – Germany, you will build and lead a hybrid acquisition team focused primarily on telephone-based sales, with selective field and event support when required
- Your team will convert prospective members into fully onboarded Tide Members through outbound calls, qualification, education and commercial conversion. You will operate as a player-coach, driving performance daily while shaping culture, structure and commercial strategy
- Lead and develop a team of Business Development Executives
- Set and drive KPIs aligned with revenue and OKRs
- Coach through call listening, feedback, and performance management
- Foster a high-energy, accountable team culture
- Own outbound sales strategy and execution
- Drive conversion across all lead types, including cold segments
- Optimise call approach, objection handling, and upsell opportunities
- Support field and event activities when required
- Build clear processes, workflows, and performance dashboards
- Use data to identify gaps and continuously improve results
- Run test-and-learn initiatives to improve efficiency and conversion
- Ensure high-quality, compliant customer interactions
- Partner with KYC and Compliance to streamline onboarding
- Work with Marketing to maximise lead ROI
- Partner with Product to share market insights
- Collaborate across teams to improve conversion and member experience
Our take
Small businesses and sole traders are still underserved by most traditional banks. Tide is solving that problem by offering speedy, affordable and effective financial services tailored to SMEs.
Since its launch, Tide has gained considerable traction among small businesses. This is largely thanks to its fast onboarding times, low fees and the diversity of products, which include a number of accountancy tools. And headed up by a former RBS, C&A and Optanus executive, it is certainly in a unique position within the financial services market.
Having built a strong user base of over 1M customers globally, with 650,000 members in the UK. Through further expansion across Europe and continual addition of 'first-of-its-kind' features, Tide is well set to secure a larger market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Sep 2025
$120m
GROWTH EQUITY VC
Jan 2023
$24.8m
GROWTH EQUITY VC
Total funding: $409.9m
Company benefits
- Flexible working:A flexible working policy that allows most teams to work from home when they need to
- Family-friendly leave: We go above and beyond the statutory requirement for maternity and paternity leave
- Paid volunteering leave: You’re encouraged to take three days a year as paid volunteering leave for your chosen charity or organisation
- Holiday leave: 25 days a year of paid holiday leave, plus bank holidays
- Sabbatical leave: Take a well-deserved break and come back refreshed
- Extra unpaid leave: Extra time off is available beyond your annual leave allocation
- We keep the team fed: Breakfast, snacks and hot drinks are provided daily, along with regular morning teas and catered events
- Personal development: Personal development budget is available for each Tidean to pursue additional training related to their role
- Private health cover: Private healthcare from Vitality, that includes the ability to earn discounts and rewards for having a healthy lifestyle
- Mental wellbeing : 24/7 Employee assistance, unlimited cognitive behavioural therapy, subsidised mindfulness and relaxation app
Company HQ
City of London, London, UK
Articles
Leadership
Dr Oliver Prill
(CEO)Began their career as a Consultant at McKinsey. They also held the role of CEO at both C&A Bank and Optanus, and was COO of Kreditech Holding before joining Tide in 2018.
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