Learning and Client Enablement, hyperexponential
£35-40k
+ Share Options
2-3 days a week in office (The Ministry, London)
Modelling and analytics for weird and wonderful data sets
Open for applications
Modelling and analytics for weird and wonderful data sets
101-200 employees
Open for applications
£35-40k
+ Share Options
2-3 days a week in office (The Ministry, London)
101-200 employees
Company mission
To reimagine technology to transform analytical decision-making, helping customers make smarter decisions faster.
Role
Who you are
- 0-2 years of experience working with Python or similar programming languages, as well as an understanding of SaaS tooling and ways of working
- Experience in consultancy, with a proven ability to empower clients and partners
- Eager to learn; This is an opportunity to develop training materials for some of the world’s biggest companies. You’ll be innovating and collaborating with some of the most talented people in the market and in doing so will learn, grow and develop
- A self-starting attitude: you enjoy managing your own time and work, within a tight-knit, high-pressure but high-support environment. You proactively drive your own personal development and stay up-to-date with the latest industry trends and challenges
- A desire to level up, we will do everything we can to help you get to where you want to go – we value anyone passionate about mentoring and helping their colleagues in the process
- Great communication (written and verbal) and collaboration skills
Desirable
- Experience working in a client-facing role, building and delivering training materials or working with Financial Services or Insurance clients
What the job involves
- You will work across the whole of hyperexponential to ensure that we provide our clients with an unrivalled learning journey from the point of POC, through the sales journey, first model build and throughout their hyperexponential customer lifecycle
- The hyperexponential Learning & Client Enablement team works internally, as well as with our clients & our partners to ensure that best practice is applied in everything we do to lead to successful outcomes
- We specialise in educating and training our clients to ensure that they get maximum value from our platform, enabling them to handle the interesting and complex problems they regularly face
- Here are some example challenges we will take on this year:
- How do we build comprehensive learning pathways to ensure that our clients are seeing the benefits of our world-class platform as soon as possible?
- How do we equip our clients with the skills required to build best-in-class pricing models in hx Renew?
- How do we ensure that the new features developed by our Technology teams are understood and adopted by our customers?
- What can we do to help our clients make the best use of hx Renew and expand usage across their business?
- How can we lead on internal projects to drive the business further forward towards its ambitious goals?
- Develop high-quality training materials to drive the adoption of new and existing features and ensure clients get maximum value from our platform. This will include building online courses, recording video tutorials, and planning bespoke workshops for customers and partners
- Deliver training to clients and partners. This could be face-to-face in our London office or online to accommodate our global customers
- Contribute to our online community by answering questions, moderating discussions, and addressing user concerns
- Have a comprehensive understanding of the role, team strategy and its responsibility within the wider business
- Collaborate with the Customer and Product teams to understand user requirements and implement relevant training to ensure that customers get the best experience from hx Renew
- Help to shape and design our Client Enablement processes, ensuring that we have consistent ways of working to always deliver projects to a high standard
- Work with teams across hyperexponential to ensure that Client Enablement is used to drive value wherever it is needed
- Helping reduce friction and eliminating impediments that slow us down
- Reports To: Dom Allgood - Curriculum and e-Learning Developer
Application process
- Initial call with our Talent team to kick things off
- Introductory call with your future manager
- Practical interview
- Values Interview
- We offer!
Salary benchmarks
Our take
hyperexponential was created to provide modelling software to help people and businesses build, deploy and manage analytical models that work with small, sparse and fragmented datasets. Its goal is to make teams more agile, collaborate more deeply, and work more productively.
hyperexponential's pricing and data-driven decision-making software is built for the specialty and commercial insurance markets. The product has broad applications, but the company's initial focus is on specialty insurance, a sector the founders know well, having worked there for more than a decade.
hyperexponential currently works with 13 of the largest insurers in Europe and is growing fast. In addition, the company launched Renew Connect, a partnership programme which offers integrations between all the best-of-breed solutions for insurers like Insurdata and Inari, and ensures the data flows freely and consistently between them.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
37% female employees
69% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"For people who want to grow their career - hx is the place to be. The company welcomes innovation and creativity - if you can dream it you can build..."
Funding (2 rounds)
Jan 2024
$73m
SERIES B
Jun 2021
$18m
SERIES A
Total funding: $91m
Company benefits
- Share options
- Regular remote hackathons, lunch & learns, socials and games nights
- Top-spec equipment
- Huge opportunity for personal development and mastery as we grow together
- £2,500 annual individual training budget plus £2500 for team training and conference budget + access to Udemy
- 33 days annual leave (incl. public holidays)
- Private Health Insurance through AXA - including medical, dental, mental health cover + gym membership
- Mental healthcare with our partner Spectrum.life and well-being budget via Juno
- Enhanced pension via Penfold
- Snacks, drinks fridge, fun office @ The Ministry with access to the gym
Company values
- We are owners - We help move hyperexponential forward without being told
- We push boundaries - We keep going for ourselves and our customers when most would stop
- We grow - We learn deeply, by making things. We improve through data and insights
- We go deeper - We apply a thoughtful and customer centric mindset to all we do
- We do the right thing - We are usually nice, never disrespectful, and always kind
Company HQ
London, UK
Articles
Leadership
Amrit Santhirasenan
(CEO)CompSci at the University of York, qualified actuary and previous Head of Pricing and Analytics of Tokio Marine Kiln, one of the largest managing agents at Lloyd’s.
Michael Johnson
(CPO)Maths/CompSci graduate, qualified actuary and previous Pricing/Analytics Manager at Tokio Marine Kiln.
People progressing
They joined hyperexponential in 2020 when the company still had a fairly small Engineering team. They were given the opportunity to step in as a Team Lead and ended up being one of the first Team Leaders within ProdEng.
Josef joined hyperexponential in 2023 as our first Value Consultant. He's made a big impact, and after a year was promoted to Value Consulting Manager, where he now manages a team.
Diversity, Equity & Inclusion at hyperexponential
Rotem Ben-David (Head of People Operations & Performance)
- We are committed to diversity and equal opportunity. We believe that the more inclusive we are, the better our work and culture is. We are not yet where we want to be in terms of balance, but it is our mission to build a team that represents a variety of backgrounds and perspectives and we are working hard towards that goal.
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