Associate Business Operations, SoFi

• This role is ideal for someone who brings structure to complexity, thrives in a fast-paced environment, and enjoys enabling teams to operate with clarity and impact
• 2+ years of experience in Business Operations, Program/Project Management, or team support roles
• Experience working with Technology or Engineering teams
• Demonstrated ability to support central processes within a complex or matrixed organization
• Strong operational and organizational skills — able to identify issues early, escalate appropriately, and drive toward solutions
• Excellent written and verbal communication skills; comfortable working cross-functionally
• Strong project and time management skills with the ability to handle multiple priorities
• Advanced proficiency in Google Sheets/Excel and Slides
• High attention to detail, follow-through, and a collaborative working style

Desirable

• Business Operations enables SoFi’s teams to scale faster and operate more efficiently. We’re looking for a data-driven, highly organized problem solver to join our Technology Business Operations team
• You’ll partner closely with Technology, Product, and BizOps leaders to support core operating processes and strengthen how we plan, prioritize, and execute
• Support the execution and continuous improvement of core operating rhythms across the Technology organization (e.g., staff meetings, leadership meetings, quarterly reviews, all-hands)
• Partner with Technology and Business Operations leaders on key management deliverables, including annual and quarterly planning, goal setting/tracking, and team-level reporting/presentations
• Coordinate with Finance and People teams on T&E budgeting, headcount planning/allocations, and capitalization processes
• Manage vendor workflows including onboarding, purchase order creation, and invoice processing
• Develop and maintain templates, tools, and lightweight processes that improve clarity, accountability, and operational efficiency across teams
• Act as a connector between Technology divisions and partner organizations (e.g., Finance, People), ensuring smooth information flow and alignment
• Support culture, engagement, and team-wide initiatives; contribute to special projects as needed