Strategic Accounts Director, Garner Health
Provider Accounts
$170-190k
+ Opportunity for performance-based bonus compensation + Equity
More information about location
Data-powered doctor search tool
Open for applications
Data-powered doctor search tool
201-500 employees
Open for applications
$170-190k
+ Opportunity for performance-based bonus compensation + Equity
More information about location
201-500 employees
Company mission
To transform the healthcare economy, delivering high quality and affordable care for all.
Role
Who you are
- 7+ years of experience in either a growth-oriented account management, sales, or strategic planning role in the healthcare space, with direct experience working with health systems preferred
- An organized, methodical approach to problem-solving, enabling superior project management and client responsiveness
- Strategic account planning and execution skills
- Willingness to travel up to 25% to support client needs
- An ability to articulate and inspire client action
- A willingness to "roll up your sleeves" and do whatever is necessary to ensure company success
- Experience working in a dynamic startup environment
- A desire to be a part of our mission to improve the U.S. healthcare system
What the job involves
- We are seeking a Strategic Account Director to serve as the primary relationship owner and trusted advisor for a portfolio of Garner’s largest Provider clients. Your mission will be to drive overall success for clients within our "Provider" line of business, which includes major health systems and other healthcare organizations in the telehealth/virtual care and care navigation spaces.
- In this strategic role, you will be responsible for translating a client's unique goals and needs into sustained, successful commercial partnerships for Garner’s products and capabilities. This role reports to the Vice President of Provider Accounts
- Own the process to retain and upsell Garner's largest clients
- Drive improved net revenue retention (NRR) and other KPIs for your book of business
- Serve as the main point of contact and trusted strategic advisor for client executives
- Consult with clients to resolve strategic problems and ensure Garner is delivering value
- Monitor and anticipate the strategic needs of your book of business
- Monitor overall client health and execute strategic plans to proactively address key account risks
- Execute project management plans for new client onboarding and regular client touchpoints
- Collaborate with product, data, and technology teams to deliver customized reports and presentations
Our take
An overworked US healthcare system has resulted in long waits and expensive prices, meaning that patients can't access the care that they need. Garner Health creates digital services that allow patients to find a medical expert that fits their specific needs, whatever their insurance circumstances are.
The startup provides an app that analyses local health-insurance claims history through AI. This data is used to recommend local medical professionals that will work with a patient's circumstances whilst providing direct communication channels for liaising. This helps patients to identify the highest-quality doctors and helps doctors improve how they practice medicine.
Despite other companies providing similar bespoke healthcare services, Garner Health shows a cutting edge by partnering with patient employers. This provides the financial incentive that employers must cover all or a portion of medical expenses, making healthcare financially accessible for all involved. The company has good funding at its back, and back in 2022 partnered with Marathon Health towards reducing the inefficiencies of specialty referrals.
Steph
Company Specialist at Welcome to the Jungle
Insights
142% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Dec 2021
$45m
SERIES B
Feb 2021
$12.5m
SERIES A
Total funding: $61.3m
Company benefits
- Flexible PTO
- Garner for Garner (employees enrolled in a Garner medical plan gain access to the Garner benefit to find Top Providers and get reimbursed for eligible expenses)
- Hybrid and remote work
- Team meets twice each year to spark innovation and foster belonging
- Variety of social programs beyond work hours
- Equal paid parental leave (12 weeks) following the birth, adoption or placement of a child
- 401(k) plan with a 2% company match and immediate vesting
- Other financial benefits such as Flexible Spending Accounts and mortgage assistance
Company HQ
Flatiron District, New York, NY
Leadership
Nick Reber
(CEO & Founder)Studied Mathematics at Brown before joining Bridgewater Associates as a Senior Investment Associate in 2006. Left Bridgewater in 2016 to join Oscar Health's Leadership Team. Founded Garner in 2018.
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