Manager of Machine Learning Engagement Management, OfferFit

$146-160k

+ Eligibility for additional bonus ranging $21,000-$23,000. Compensation is applicable for United States only and may vary on further locations

Mid and Senior level

Remote from Canada, US

AI platform making A/B testing obsolete

Open for applications

AI platform making A/B testing obsolete

101-200 employees

B2BArtificial IntelligenceEnterpriseMarketingMachine LearningSaaSAutomation

Open for applications

$146-160k

+ Eligibility for additional bonus ranging $21,000-$23,000. Compensation is applicable for United States only and may vary on further locations

Mid and Senior level

Remote from Canada, US

101-200 employees

B2BArtificial IntelligenceEnterpriseMarketingMachine LearningSaaSAutomation

Company mission

To accelerate the creation of knowledge - because with more and better knowledge, there’s no telling how substantially life can improve in the coming generations.

Job

Company

Role

Who you are

Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy and championing best practices in a rapidly evolving and dynamic environment
Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success
Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level
People person: you build trust-based relationships with external partners, and combine empathy with a willingness to have direct, challenging conversations
Technology enthusiast: you are on the lookout for ways to improve processes with technology and automation
Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech
Candidates must be able to fully overlap and support North America time zones
Must be fluent in English, both written and verbal
Up to 10-15% travel for company-wide quarterly gatherings, team offsite workshops, customer meetings, and industry-related events

What the job involves

The Manager, ML Engagement Management is a critical role on our growing Implementation team
As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit use cases
Own all phases of OfferFit use case delivery working alongside OfferFit implementation engineers and customer executives, marketers and IT stakeholders
Run design sessions with customers to decide on and document use case requirements and integration approach
Champion delivery & project management excellence through development of process playbooks and best practices
Proactively identify, escalate and mitigate potential project risks
Build relationships with key stakeholders at OfferFit customers
Communicate customer needs to OfferFit’s product & marketing teams to ensure a customer-centric product roadmap
Participate in determining OfferFit’s product strategy

Our take

In the realm of digital marketing, traditional A/B testing is facing significant challenges in optimizing and personalizing communication strategies. The limitations of this approach, which is employed to measure the effectiveness of different messages among user groups, include scalability issues and the inability to continuously adapt to evolving user behaviors.

OfferFit addresses these industry challenges by leveraging machine learning to revolutionize digital marketing optimization. Unlike traditional A/B testing, OfferFit's approach involves algorithms trained through trial-and-error, akin to how humans learn. This method allows for ongoing adjustments, ensuring continuous optimization over time.

Recently the company was acquired by Braze, positioning it for an even brighter future. This move brings OfferFit's tech into a much bigger platform, giving it the scale and support to level up even faster. With both teams now working together, we're talking about a new era of smart, personalized customer experiences that actually feel human. It's a big win for marketing and a huge step toward a future where AI doesn't just assist but understands.

Steph

Company Specialist at Welcome to the Jungle

Company

Funding (2 rounds)

Nov 2023

$25m

SERIES B

Nov 2021

$14m

SERIES A

Total funding: $39m

Company benefits

Generous PTO policy: Starting at 25 days PTO per year
100% remote work environment: With flexible hours
Quarterly gatherings: Where we meet in person in different cities to work together, bond as a team, and celebrate our progress
Weekly team events: Lunch and learns, trivia, virtual escape rooms, town halls, and team health "barometer" meetings

Company HQ

Government Center, Boston, MA

Leadership

George Khachatryan

(Co-Founder & CEO)

Previously co-founded the educational software for schools company, Reasoning Mind. They also worked as an Associate Partner at McKinsey & Company before co-founding OfferFit in 2020.

Victor Kostyuk

(Co-Founder & CTO)

Previously worked at the Boston Consulting Group in multiple Data Scientist roles. Prior to that they worked at Reasoning Mind for over 6 years in multiple roles.

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