Field Operations & Logistics Manager, Clutch
Office located in Minoru Blvd, BC
Online used car sales
Be an early applicant
Online used car sales
101-200 employees
Be an early applicant
Office located in Minoru Blvd, BC
101-200 employees
Company mission
To deliver a delightful car-buying experience to Canadians.
Role
Who you are
- 2 or more years in a supervising role, managing a team of 5+ members
- Relentless desire for winning and high performance on the team
- Comfortable with tech-enabled processes and proficient in using software tools such as Google Sheets, AirTable etc
- You have an ownership mindset where you are end responsible for the results of your team and no excuses
- Flexible schedule and are open to working some evenings and weekends
- Comfortable working on-site at our 5400 Minoru Blvd, Richmond location
- Must have a valid Class 5 Driver’s License
What the job involves
- We’re looking for a Field Operations & Logistics Manager to lead our ground operations in British Columbia
- You’ll play a critical role in scaling Clutch’s presence in this market — building a high-performance team, improving workflows, and driving the operational strategy that supports our next phase of growth
- You’ll be both tactical and strategic, expected to balance day-to-day execution with longer-term planning
- You’ll work closely with regional leadership to build a repeatable, efficient operation capable of supporting hundreds of vehicle transactions per week
- Automotive or logistics experience is a plus, but success in a high-growth, fast-moving environment is what matters most
- Drive market growth: Work closely with regional leadership to support the ramp-up of BC operations — including volume growth planning, infrastructure improvements, and expansion initiatives
- Strategy & continuous improvement: Identify operational bottlenecks and opportunities, and implement changes to improve throughput, reduce costs, and enhance the customer experience
- Coach and develop your team: Hire, train, and coach a high-performing team that’s empowered to own their work. Set performance standards and provide ongoing feedback and mentorship
- Maintain operational rigor: Ensure all processes are well-documented and consistently followed, including SOPs, paperwork accuracy, and safety protocols
- Scheduling and workforce planning: Managing daily field operations schedules and supporting future staffing needs
- Leading by example: Jumping in to support field activities when needed
Our take
Buying used cars is notoriously something of a minefield - but used car sales platform Clutch is making big strides to sweep away the risk. The marketplace lists certified vehicles for users to shop, and have home delivered, along with a full carfax, insurance, warranty, and optional financing.
The used car sales market has been undergoing something of a digital overhaul in recent years, with a flurry of used car marketplaces cropping up to offer similar services. Canada, however, remains relatively non-competitive compared with the U.S. and Europe. This means Clutch has the luxury of importing a tried-and-tested model into a relatively spacious market.
Clutch will, however, have to face off with close competitor Canada Drives. The two companies enjoy comparable levels of funding and are currently the top competitors in Canada’s used car market. With this market hotting up significantly, Clutch will need to tread carefully to ensure they come out on top.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Feb 2025
$36.7m
SERIES D
Jul 2024
$7.4m
LATE VC
Total funding: $139.2m
Company benefits
- Learning stipend for growth & development
- Flexible & unlimited time off
- Health & dental benefits from day one
Company HQ
Downtown Yonge East, Toronto, ON
Leadership
Stephen Seibel
(COO)Previously an investment banking analyst at Moelis & Company, before moving on to serve as a partner at Camvber Media.
Salary benchmarks
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