Senior UX Researcher, Flo
£68.5-83k
+ Company equity grants through Flo’s Employee Share Option Plan (ESOP)
2 days a week in office
Period tracker app
Be an early applicant
Period tracker app
501-1000 employees
Be an early applicant
£68.5-83k
+ Company equity grants through Flo’s Employee Share Option Plan (ESOP)
2 days a week in office
501-1000 employees
Company mission
To improve the health and wellbeing of every girl and woman worldwide.
Role
Who you are
- At least 5 years of hands-on UX research experience in a fast-paced B2C product environment
- Strong communication and storytelling skills, with the ability to advocate for research and influence decision-making across teams
- Expertise in a range of research methods, both evaluative and formative
- Proven ability to independently lead research projects from conception to completion
- Ability to uncover meaningful insights and provide actionable recommendations that can be converted into real product enhancements
- Proactive mindset with a track record of identifying new opportunities for product development through research
- Experience working with commercial or growth teams, with a focus on monetisation and subscription strategies
- Comfortable working in a flexible environment with changing priorities
Desirable
- Experience optimising Web to App funnels and checkout flows, particularly for subscription-based products
- Experience working with stakeholders of varying research maturity, effectively educating them on the value of UX research in their workflows
- Training / education or professional background in research methods and study design
What the job involves
- As a Senior UX Researcher, you will play a critical role in a high impact growth team in uncovering deep insights that will drive user acquisition, retention and monetisation
- You will work cross-functionally to inform key business decisions and enhance user journeys through rigorous research and strategic recommendations
- Pitching, planning, and conducting qualitative and quantitative research on Web onboarding funnels to improve user acquisition, retention, and monetisation
- Independently managing and executing evaluative and strategic projects, with minimal support
- Partnering with product managers, product designers, and content designers to optimise user journeys across key narratives (Wellbeing, Trying to conceive & Pregnancy, Web Checkout)
- Collaborating with analysts to understand the impact of experiments, identify friction points in the funnel, and generate new hypotheses
- Creating impactful research artifacts (e.g. user journey maps, empathy maps, reports) to effectively communicate findings
- Planning and facilitating workshops to embed findings and ensure they’re acted on
- Working closely with product managers to define research needs, priorities, and shape the research roadmap
- Collaborating with other teams (e.g. App onboarding) to share knowledge, align insights, and integrate findings into the broader product strategy
- You'll be targeted on:
- Delivering projects within expected timeframes
- New insights are uncovered
- Recommendations are actioned by product teams and feed into web roadmap
Salary benchmarks
Our take
Flo is an AI powered period tracking app that allows users to access health insights relating to their cycle by inputting experienced symptoms and cycle dates. AI is leveraged to improve the personalised predictions of upcoming symptoms or periods, allowing the platform to help predict irregular periods or highlight fertile periods in your cycle. They state that the app can also flag when symptoms might need medical attention.
What sets Flo apart from its competitors (Clue, Ovia, Glow) is its ability to change from a period tracker to a fertility tracker, and that it can even offer valuable insights postpartum. The app is the number 1 period tracker in the US by active audience and the most downloaded female health app worldwide, with over 50 million monthly users. In the wake of the 2022 Supreme Court's decision to overturn Roe v. Wade, Flo has responded to its users' concerns by implementing an anonymous mode to prevent personal details being tied to fertility data.
Historically, it has proved difficult for companies to get funding for products aimed at women. Flo have managed to largely overcome this and secure significant investment in recent funding rounds. This will allow the company to focus on implementing proactive care solutions in the app amongst other developments to evolve the service offered.
Steph
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jul 2024
$200m
SERIES C
Sep 2021
$50m
SERIES B
Total funding: $276.4m
Company benefits
- Participation in Flo’s success:
- We firmly believe every employee contributes to the company’s growth and its future success. All employees are eligible to participate in Flo’s Employee Share Ownership Plan (ESOP) and be awarded equity to participate in the long-term value creation of the business
- Resources you need to thrive:
- We're a smart bunch of people who know that growing value for our users means continually growing ourselves. At Flo you will have access to internal and external learning resources and tools to challenge your knowledge and push yourself further every day. We support career progression from within through personal development plans and dedicated Learning & Development budget to help you thrive
- Family benefits:
- There is more to life than work, and because of that we are offering a world-class package of parental policies for all our new parents
- As a new mum you will get 6 months of fully paid maternity leave, and a $5000 bonus on your return to work to help you settle into the new life
- All our new dads get 1 month fully paid paternity leave to be there fully and bond with the new baby. Depending on your country there may be additional options for parental time off and shared parental leave beyond the early days
Company HQ
Bloomsbury, London, UK
Leadership
Yuri Gurski
(President )Serial entrepreneur and former CEO of multiple publishing companies, including Sport.com and IDEAnomix. Two years as VP New Product Development at Mail.ru, the largest internet company in the Russian speaking world. Also CEO of Palta, a startup incubator.
Dmitry Gurski
(CEO)Previously co-founded publishing house IDEAnomix and non-profit Edu4feature. Also Venture Partner at Palta, a startup incubator.
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