Solutions Engineer, NinjaOne
Italian
More information about location
Office located in Alexanderplatz, Berlin
Endpoint IT management platform
Open for applications
Endpoint IT management platform
501-1000 employees
Open for applications
More information about location
Office located in Alexanderplatz, Berlin
501-1000 employees
Company mission
To simplify IT operations, making IT teams more efficient and users more productive.
Role
Who you are
- You have experience in technical sales of IT products
- Self-motivated and enjoy finding solutions for customers
- A quick learner and adaptable to new technologies and processes
- Professionally proficient in Italian
- Able to explain complex technical concepts in a simple manner to technical and non-technical folks (“Tell me like I am five”)
- Hungry to learn and love to figure out the why behind the why
- A challenger to the status quo and bring in and exercise your own ideas
- Champion in giving and receiving feedback
- Curious, eager to learn and open to admitting mistakes #growthmindset
- Solution-orientated
- Self-aware
- Someone who strives to empower others
- Big Plus: You have worked for an MSP or an internal IT helpdesk
- Big Plus: You gathered previous experience with RMM and/or Backup software
- Big Plus: Knowledge about APIs and Scripting
- Huge Plus: Additional languages
What the job involves
- As a Solutions Engineer, you will be responsible for explaining the technical and functional aspects of the product or services we offer to the users, primarily on the post-sales side
- You will also work closely with the sales team and provide technical advice on the products and services on the pre-sales side
- Become a complete expert in the NinjaOne platform and develop a high-level technical understanding in the IT infrastructure management of modern businesses
- Consult our partners on how to implement Ninja’s products into their infrastructure and how to improve their internal process to help them create synergies
- Multi-faceted problem solving, based on scenarios and use cases from prospects and partners which may include investigating custom product requests, discovering product workarounds and alternative approaches/solutions
- You will be working closely with our sales team and help to answer advanced technical questions from prospects and customers while also collaborate with internal stakeholders to execute our growth strategy
- Provide valuable feedback to our product team by being the voice of our partners – work closely together with our Product Management and help to shape Ninja’s future
- Coach the sales teams on the NinjaOne products suite
- Give external training for our partners e.g. show how our new features can be applied in the day to day usage of our partners
- Become an advocate for our brand and actively promote our product solutions to our partners
- Other duties as needed
Our take
NinjaOne is an IT endpoint management platform that offers comprehensive solutions for managing and securing endpoints in an organisation's IT infrastructure.
The platform helps enhance security measures and ensure optimal performance across various endpoints through a variety of products from vulnerability patch management to cloud backups for multi-tenants. It is also able to protect users logging into IT systems remotely, making it a valuable option to the large roster of companies embracing remote work.
Since founding in 2013, NinjaOne has grown both its team and customer base substantially, and now serves the like of NVIDIA, Nissan and HelloFresh. A grand influx of funding will allow the company to hyper-focus on its customer support, especially in remote form, and continue to develop its products and automations.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (2 rounds)
Feb 2024
$231.5m
SERIES C
Mar 2020
$30m
GROWTH EQUITY VC
Total funding: $261.5m
Company benefits
- Flexible working hours with hybrid office options
- Grow personally and professionally with one of the fastest growing companies
- Enjoy your lunch covered by NinjaOne 3 times/week at the office
- Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more)
- Develop your skills through our renowned training platform
- Collaborate with a curious, kind, international and intercultural workforce
Company values
- We are CURIOUS - At Ninja, everyone’s opinion matters. We challenge the status quo, we ask questions, and we provide suggestions
- We have INTEGRITY - We want to work with people who have strong moral principles. People who are honest, respectful, and helpful
- We practice KINDNESS - We are friendly, considerate people who practice empathy in our everyday interactions
- We show HUMILITY - We amplify other’s achievements above our own. And we don’t take ourselves too seriously
- We are BUILDERS - We are constructive with our thoughts and actions, and we always take a hands-on approach, whether it’s building great technology, communities, or careers
Company HQ
Congress Avenue Historic District, Austin, TX
Articles
Leadership
Sal Sferlazza
(CEO)Co-Founder and member of the Board of Directors for Boostlingo. Founder and Principal for LaunchCapital.co. Previously co-founded other companies including Realm Interactive/NCsoft and PacketTrap/Quest Software.
Christopher Matarese
(President & CFO)Serial entrepreneur. Co-founded Boostlingo, Launch Capital, Anchor and Bandera.
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