Junior Product Manager, Ticket Tailor

• You’ve worked in a professional setting where you’ve analysed information, prioritised tasks, and influenced decisions to create impact. This is not a graduate or entry-level role – we’re seeking candidates with hands-on experience beyond academic projects or internships
• You’ve got hands-on experience working in a cross-functional team
• You have delivered or helped optimise customer-facing solutions, products, or features
• You have proficiency in using both quantitative and qualitative data for decision-making
• You are a strong communicator who can articulate thoughts clearly, listen actively, and engage meaningfully in any setting
• You’re comfortable switching between high-level vision and focusing on the finer details

Desirable

• We're looking for a Junior Product Manager to join our small but mighty product team
• You'll be joining us at an exciting time as we’re kicking off a new strategy, working in defined business units with super-clear and actionable objectives
• Working alongside the Senior Product Manager, you’ll contribute to goal-setting and roadmap planning, helping to shape the future of what we offer our High Value customers
• Collaborating with your wider business unit, you’ll tap into our rich customer insights, conduct user research, and use data to inform strategic decisions
• Testing and validating ideas will be second nature, ensuring only the best solutions reach our users
• In this role, you'll work closely with your squad to keep momentum high – removing roadblocks, running check-ins and retrospectives, and fostering a culture of continuous improvement
• From shaping ideas to launch, you’ll play a hands-on role in delivery planning – working with developers to craft thoughtful, high-quality solutions
• With strong product design instincts, you’ll create wireframes and mockups that align with our design system and incorporate feedback from our product and design teams – and customers
• You’ll own the quality of what your team ships – defining success metrics, coordinating feature rollouts, and ensuring our products drive real value
• By focusing on adoption and impact, you’ll help delight High Value customers, increasing retention and box office usage
• Working with the Senior Product Manager to help inform goal-setting and roadmap planning for the High Value business unit
• Driving product discovery by reviewing feedback from customers and leads, conducting research, and testing ideas to inform product decisions
• Wireframing and mocking up potential solutions within our design system, with feedback and input from the product/design team
• Defining and tracking key success metrics to measure the impact of new features and improvements
• Planning and breaking down feature delivery, working closely with your squad of 3 developers to scope, prioritise, and deliver improvements
• Supporting your squad by unblocking developers, running daily check-ins, retrospectives, and ensuring smooth collaboration
• Ensuring the quality of shipped features, keeping High Value customers engaged, increasing their usage and driving retention
• Coordinating product launches across teams to maximise user adoption and value

• 1. An initial discovery call to learn more about you (15 minutes)
• 2. A task to complete in your own time at home (no more than 2 hours)
• 3. An on-site interview to meet key team members and participate in a product exercise (around 2-3 hours)