Senior Tax Analyst, Aircall
$90-120k
Offers annual bonus
AI-powered communications platform
Be an early applicant
AI-powered communications platform
501-1000 employees
Be an early applicant
$90-120k
Offers annual bonus
501-1000 employees
Company mission
To empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.
Role
Who you are
- The ideal candidate is someone who thrives in a lean environment, takes initiative, and can operate independently across a broad range of tax matters
- Bachelor’s degree in Accounting, Finance, or related field; CPA or MST preferred
- 4–7 years of tax experience, with exposure to both income tax, indirect tax and international tax
- Prior experience in public accounting and/or a corporate tax department
- Comfortable working independently in a lean, fast-paced environment
- Strong project management skills and ability to manage multiple deadlines
- Experience managing or coordinating with outside tax advisors is a plus
- Proficiency in tax software and ERP systems (e.g., NetSuite, Avalara)
What the job involves
- We are looking for a hands-on Senior Tax Analyst to join our tax department and take ownership of day-to-day tax operations across both income tax and indirect tax functions
- This is a high-visibility, high-impact role where you will work directly with the Senior Director of Tax, leadership and manage internal relationships across teams and with outside advisors
- Prepare and/or review federal and state income tax returns, including coordinating with outside advisors
- Support the global quarterly and annual tax provision process and maintain tax basis schedules
- Monitor and research changes in tax law and assess impact on the company
- Manage tax notices, audits, and correspondence with federal and state authorities
- Oversee sales and use tax, telecommunications compliance across all jurisdictions, including filing or coordinating filings with advisors
- Manage exemption certificate tracking and renewal
- Support nexus reviews and registration in new states as the business grows
- Assist with any VAT, GST or cross-border tax matters as applicable
- Serve as the primary day-to-day contact for outside tax advisors and consultants, ensuring timely and accurate deliverables
- Maintain the tax compliance calendar and ensure all deadlines are met
- Support internal stakeholders (finance, legal, operations) with tax-related questions
- Identify and implement process improvements across the tax function
Our take
Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.
Aircall isn't the only company in this space, and it faces heavy competition from Cloudtalk, another cloud-based call centre solution. However Aircall stands out in the market by its use of open APIs and webhooks, making integration with existing productivity and helpdesk tools much easier, and its superior call quality. Aircall has developed a significant customer base with these strengths, with over 20,000 companies using its platform.
The company has raised significant funding in recent years, highlighting the confidence investors have in their offering. With a rapidly expanding presence in the US, European, UK and Australian markets and the recent addition of AI voice agents to handle business calls 24/7, Aircall is clearly set on innovating at scale.
Steph
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$120m
SERIES D
May 2020
$65m
SERIES C
Total funding: $225.6m
Company HQ
NoMad, New York, NY
Leadership
Scott Chancellor
(CEO)Prior to joining Aircall as CEO in 2023, Scott was CEO of Humu and Chief Product/Technology Officer at Apptio. He also spent 7 years at Amazon Web Services as a Director and General Manager of AWS Insights.
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